Tag: channel manager

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Ostrovok.ru integrates with eRevMax for seamless connectivity

The biggest hotel search engine in Russia, Ostrovok has completed a 2-way XML interface with eRevMax to offer faster connectivity to its growing base of customers. With this integration accommodation provider will be able to update inventory availability and room rates in real-time helping them control pricing strategies and optimize their revenue.


“We are glad to announce our partnership with eRevMax. RateTiger is leading e-channel manager on many markets and our partnership will help us to grow our hotel network both in Russia and in Europe.” said Pavel Babenko, Director for International Markets, Ostrovok.

The partnership will revolutionise bookings and inventory control for Ostrovok, which requires increased efficiency due to hastening demand in Russia, where the online travel market is expected to cross $10 billion, accounting for 20% of the total travel market.
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Spanish hotel major – H10 selects eRevMax to optimize online sales potential

H10 Hotels, one of the largest hotel groups in Spain, has selected eRevMax to increase their online business and distribution exposure. “RateTiger has really helped us to save time and respond to market dynamics. It is faster than any other channel manager when it comes to updating rates.” said Meri Ferrando, Sales Manager, H10 Urquinaona Plaza.


Real time connectivity is directly impacting on H10’s sales, maximising take up on last minute availability to enhance profits from this operational area. Two new properties of H10 Group, Urquinaona Plaza and Port Vell hotels have been using RateTiger Channel Manager to centrally manage rates and availability in real-time across all connected channels. The properties are also utilizing the eRevMax Channel Eco-system, which offers two-way seamless connectivity with global OTAs to reach out to new markets.

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eRevMax connects with GTA

Global wholesale travel provider GTA and eRevMax, the automated online distribution and channel management specialist, have established a two-way XML connection for rate, inventory and reservation distribution between properties on GTA’s booking systems and subscribers of eRevMax. “This powerful and seamless integration will significantly reduce time to update reservation data while ensuring customer data is entered accurately into the hotel system.” said Greg Berman, COO, eRevMax International.

GTA, a part of part of worldwide wholesale travel provider, Kuoni group, provides its services in over 190 countries. Properties on GTA’s booking systems will benefit from eRevMax’s Reservation Delivery service, which facilitates automatic transfer of reservations data booked through GTA’s online sales channels directly to the hotel property management system (PMS). The hotels can also process rate and inventory updates through RateTiger’s XML interface transferring data in real-time helping them control pricing strategies and optimise revenue.


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Spain’s largest hotel complex to drive online revenue with eRevMax

Marina d’Or Holiday Resort has selected eRevMax for optimizing revenue through effective online distribution. All seven properties in the complex will use RateTiger Channel Manager for rate and inventory management across third party channels. “RateTiger will help our properties connect to a significantly higher number of important channels, managing them all from one user-friendly interface and streamlining our distribution process.” said Jorge Juan Iranzo, Revenue Manager en Hoteles Marina d’Or.

Located in Valencia, Marina d’Or Holiday Resort has five hotels in 3, 4 and 5 star categories along with two serviced apartments consisting of over 2150 rooms with capacity for 7000. RateTiger will help Marina d’Or Holiday Resort to manage the rate and availability distribution process, boost exposure to online booking channels globally and drive down the cost of booking acquisition.
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Chinese hotel chain signs eRevMax for market expansion and revenue growth

Rosedale Hotel Group has recently partnered with eRevMax to expand its online visibility to further improve market share. Intense competition in the Chinese hospitality sector has made it important for accommodation providers to optimize all demand sources. Online travel booking is growing in double digits in China and is expected to reach USD 48 billion by 2016.
“We chose RateTiger Channel manager as it is considered one of the best online distribution tools in the industry. It helps our Reservations team save valuable time while reducing workload, we can now make all updates directly from the RateTiger dashboard.” said Mr. Louis Cheng, General Manager of Rosedale Hotel Kowloon and Rosedale on the Park. Headquartered in Hong Kong, Rosedale Hotel Group will also be using RateTiger Shopper, the leading price intelligence tool to monitor rate parity across all its channels. This will empower the property with better room rates and price forecasting to generate more revenue. 
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Supranational Hotels Conference 2013

This year’s edition of Supranational Hotels Conference took place at County Hall Park Plaza, London last week. The event meant exclusively for Supranational members offers them the opportunity to network with peers and leading industry figures, participate in seminars on key industry topics and conduct one-to-one meetings with invited consortia and corporate clients.

Chaired by its Managing Director, Cho Wong, the conference witnessed interesting discussions on various topics including Total Revenue Management, Outlook on Corporate Travel, Reputation Management and Corporate RFP.  

Michael McCartan, CEO, eRevMax, one of the speakers at the conference, took the opportunity to announce RateTiger’s selection as the preferred supplier and Channel Manager of Choice by Supranational Hotels.


He presented on The Distribution Landscape in 2013 – outlining the impact online travel has on total hotel bookings. Today, one in six travelers prefer to book online. They visit between 17 – 20 websites and check reviews before finalizing accommodation. Hotels need to ensure they are visible at every important touch point to get customer’s attention. However given the wide variety of channels it is difficult for them to identify the best demand generators from among the ever expanding channel universe.

Further, more channels mean more updates. The only way out is leveraging technology to automate distribution and avoid getting tangled in the channel-web. By utilizing a smart channel manager, hotels can collect and access the multitude of data in their systems to analyze rates, market pricing trends, competitor selling activities, historical and trend information to achieve the best possible room rates from the most desired guests.

Michael shared suggestions and examples on how to drive direct online bookings and how hotels can optimize product value through innovative room packages, new promotions and better positioning across different online distribution channels. The idea was to help hotels deal with the distribution challenge efficiently!

The conference was followed by interactive sessions where I got a chance to speak to member hotels about managing distribution and optimizing revenue strategy through RateTiger solutions.


Cristina Blaj is Sales Manager – UK, Ireland and Scandinavia at eRevMax and has gained extensive experience in the hospitality industry. She is based out of London and can be reached at cristinab@erevmax.com

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German luxury hotel chain selects eRevMax for optimizing online revenue

Althoff Hotel Collection has selected eRevMax’s channel management solution RateTiger for revenue optimization. All six Althoff properties spread across Germany and France will use RateTiger channel manager for automated inventory adjustment. Live alerts will enable the revenue management team to track, monitor, predict and evaluate cash priorities across the business more meaningfully.

“RateTiger gives instant control over yield management, allowing hotels to handle more product types while automating the distribution process. The diversification of product and exposure is going to have a positive impact on hotel bookings.” said Casey Davy, VP Sales, EMEA, eRevMax. The property will benefit from eRevMax’s recently released RateTiger Suite 3.0 which sports a dynamic user interface and integrated channel management functionalities, and is designed to maximize usability and effectiveness.

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Supranational Hotels Selects eRevMax as Preferred Supplier

Supranational Hotels, one of the biggest hotel consortia globally, has chosen RateTiger as its preferred hotel online channel management partner. The property will be using Channel Manager, a fully integrated e-distribution platform with smart channel connectivity, market intelligence and revenue management capabilities.


Cho Wong, Managing Director of Supranational Hotels, said: “This agreement is based on recognising the RateTiger Channel Manager and Rate Shopper products are amongst the best available in the market for hoteliers who want to retain control of their rates and availability being marketed and sold through various booking channels Wong said the products were ideal for hoteliers who want to retain control of rates and availability being both marketed and sold through various booking channels.”


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LifeClass Hotels doubles direct booking with RateTiger

Slovenia-based LifeClass Hotels has successfully utilized the Billboard Effect to increase direct bookings by over 100% with the help of RateTiger, the integrated channel manager, pricing data and guest review monitoring tool.

“RateTiger has certainly made it easy for us to set rates and update all the sales channels very quickly.” said Alen Milosevic, Revenue Manager, LifeClass Hotels & Spa. The 4/5 Star hotel group of six properties has been able to introduce a substantial expansion of its product offerings from one room rate plan for four room types to 16 rate plans for 6 to 7 room types. With the help of RateTiger review the property has been able to monitor guest review on various social channels like TripAdvisor, Facebook yelp etc. this has resulted in 30% revenue growth in 2012.

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Qatar GM Debate 2013

Hotelier Middle East conducted the third annual Qatar GM Debate that took place in April at the Grand Hyatt Doha. The team managed to get an impressive lineup of top industry speakers to discuss current happenings in the market including the concern over influx of new rooms in a market already struggling with low demand.

The first session from TRI Consulting focused on exclusive market data from their latest research which brought forth the raw numbers that will be shaping Qatar’s hospitality industry through to 2014. The hard facts and figures set the tone for the rest of the event and it led to very focused and meaningful discussions between speakers and attendees. 

The interactive workshops offered significant insights on Delivering Ancillary Revenue and Best Practices of Revenue Management. The panel discussions covered a wide range of topics including how to deliver value through innovative product packages without discounting and leveraging potential of hotel F&B outlets.

Our workshop on Revenue Management & Online Distribution focused on how hoteliers can optimize online bookings. One in six travelers in Middle East today prefers to book online. They visit over 17 websites and check reviews before finalizing accommodation. With the range of choices they get across these channels, it makes it even more important for hoteliers to be visible at every touch point to capture customer’s interest. 

However, more channels mean more updates. The respite comes in the form of automated distribution system – a channel manager helps hotels to collect and access the multitude of data in their systems to analyze rates, market pricing trends, competitor selling activities, historical and trend information to achieve the best possible room rates from the most desired guests. 

We explained the case of Dedeman Istanbul in Turkey. One of the early users of internet sales channels, they wanted to use a system that would make online channel management easier and also allow access to regular rate  reports  to  see  how  other  hotels were pricing rooms and managing roomtypes and packages. Two years ago, they had installed our rate shopping and channel management tool in their property. The results were immediate and long lasting. Dedeman has since increased revenues by over 20%. 

The presentation was interspersed with suggestions and ideas on how to drive direct online bookings and through examples we tried explaining how hotels can optimize product value across online distribution channels.

Another important aspect is the direct competition that the region faces with Dubai – which attracts a major chunk of foreign tourists. Qatar needs to develop an effective tourism campaign to gain more traction and attract the eye of travelers. This is where the role of online distribution comes in – Qatar hoteliers need to leverage the opportunities presented through the internet to reach out far and wide to newer markets and grow its market share – slowly but surely.

With over 220 hotel GMs in attendance, the event was well received and the venue buzzed with lively discussions and animated chatter. The Qatar GM Debate was a not-to-be-missed event, and a great opportunity for everyone to come together to discuss issues that really matter to the industry.


Hisham Diab is Sales Manager – South Africa at eRevMax and has extensive experience in the hospitality industry – having worked with brands like Golden Tulip, Starwood Hotels and Emaar Hospitality Group. He can be reached at hishamd@erevmax.com