Over the past couple of years, our reservations have grown by 37% which translates to over 12 million SAR! We are delighted to have RateTiger - it is a great investment that has given us very good ROI. RateTiger provides all the major OTAs including regional channels and wholesalers and has the highest quality of channel connections and the speed, accuracy, and ease with which we can manage our online operations is fantastic.
Revenue & E-Commerce Manager
The Venue Jeddah Corniche, Saudi Arabia
70% of our bookings come from online platforms. RateTiger has been a great partner and provided tremendous support with fast delivery of ARI and excellent support, much better compared to our previous service provider.
Reservation & Revenue Incharge
Gevora Hotel, UAE
It's been great working with RateTiger. They are consistent, easy to communicate with, and always on top of any issues we send their way.
Revenue Manager
Golden Haven Spa LLC, USA
With RateTiger, we’ve become more agile. eRevMax offers a wide network of channel connections that are smooth and stable so that updates are delivered in real-time. It’s been delightful to collaborate with RateTiger Account Management and Support teams. They have been extremely professional and easy to work with and always available. We look forward to continuing our working relationship over the coming years.
Actahotels, Spain
We have been working with RateTiger for several years and continue to have a positive experience. We are truly happy and satisfied with it. The products are user-friendly and RateTiger channel manager is extremely easy to use. The technical support is outstanding. We are very happy to recommend RateTiger to other hoteliers for seamless online distribution and rate intelligence.
Hotel Manager
Hotel La Corte del Sole, Italy
Using RateTiger is a great experience for the property as we could manage our rates and rate strategies very effectively using this platform. The RateTiger Support team is highly professional as they lessen the gap in solving the challenges and issues we face. We witnessed a rapid growth in our online sales using RateTiger - this was a major factor which made us choose RateTiger again when the property is reopened after Covid-19 lockdown.
IT Manager
Reef Boutique Hotel, Bahrain
With RateTiger Channel Manager, we can manage all our demand partners and OTAs in one place. It is a powerful tool for making quick updates and has made managing online bookings easier. The ease of updating rates and availability across multiple OTAs has helped in resource optimization while making online distribution cost-effective.
E- Commerce Coordinator
Mayaland Hotels and Resorts, Mexico
On behalf of Sharaf Group and Suha hospitality, I would really like to thank the entire RateTiger team, who not only understands the customer demand, but also handles any day-to-day issues and grievances proactively. I recommend other hoteliers to use RateTiger as this team will always support you in every domain of hospitality world today. We are looking forward for a better and brighter future ahead in 2021 and to managing the Dubai Expo 2021-22 successfully.
Suha Hospitality
Clust. Director of Revenue, UAE
Crown Hotel is extremely happy with services from RateTiger and IDS Next. RateTiger’s integration with IDS Next allows automatic booking confirmation or cancellation to our PMS through our website booking engine and OTAs. RateTiger offers smooth connectivity with most of the OTAs which helps us in maximizing online revenue while staying on top of latest technology.
General Manager
Crown Hotel Port Moresby, Papua New Guinea
My overall experience with RateTiger is great. It provides channel manager, booking engine, rate intelligence and review management analysis all in one dashboard. The main benefit is that all the rate changes are immediate and seamless, hence we do not need to worry about rate parity. RateTiger understands the impact their solution make on our revenue goals and hence ensures quick resolution of all support tickets. We are very happy with the RateTiger product and support and would like to highly recommend other hotels in the region to use it.
Assistant Revenue Manager
Warwick Doha, Qatar
With RateTiger product suite, we have been able to smoothly manage multiple aspects of our online business. The integration to our PMS has made channel management easy and effective, while the analytics help us monitor room rates. With Google Hotel Ads, we are aiming to improve direct booking conversion ratio. The platform is user-friendly and makes operations easy. The customer support is outstanding and has a very good response time.
Director of Sales & Marketing
White Sands Resort & Conference Center, Tanzania
We are using RateTiger Channel Manager and Shopper for managing our online sales channels and competitor rate benchmarking. The products are user friendly and intuitive, making it easy to operate. We also use their Booking Engine connectivity for managing and growing our direct bookings. eRevMax offers a wide selection of distribution channels which we are leveraging to expand into new markets. I am happy to recommend RateTiger to any hotel that wants to effectively manage online sales and revenue.
Operations Coordinator
Lakaz Chamarel Exclusive Lodge, Mauritius