{"id":277,"date":"2012-08-09T11:28:00","date_gmt":"2012-08-09T11:28:00","guid":{"rendered":"https:\/\/erevmax.com\/blog\/?p=277"},"modified":"2020-01-21T10:02:49","modified_gmt":"2020-01-21T10:02:49","slug":"social-media-monitoring-why-guest-review-matters","status":"publish","type":"post","link":"https:\/\/erevmax.com\/blog\/index.php\/2012\/08\/social-media-monitoring-why-guest-review-matters\/","title":{"rendered":"Social Media Monitoring: Why Guest Review Matters?"},"content":{"rendered":"<div style=\"clear: both; text-align: justify;\"><\/div>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\">The world is now online. <b>Your<\/b> <b>guests are talking to each other<\/b>, sharing their experiences. Information has never been so easy to create or access.<\/p>\n<p>You too need to wake up \u2013 <b>Monitor, Respond and Engage with your guests!<\/b><\/p>\n<p>Good hotel reviews bring increased ADR and direct bookings. Consider this &#8211;<\/span><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\">&nbsp;<\/span><\/p>\n<ul>\n<li><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\"><b>33% bookers change<\/b> their hotel based on reviews&nbsp;<\/span><\/li>\n<li><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\">1 point ranking is a difference of <b>9% ADR<\/b><\/span><\/li>\n<li><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\">Increased engagement with reviews brings <b>5% more direct bookings<\/b><\/span><\/li>\n<\/ul>\n<p><span style=\"font-family: Arial,Helvetica,sans-serif; font-size: small;\">Now is the time for you to <b>check out the video<\/b> below and start managing reviews smartly to improve your hotel ranking.<\/span><\/p>\n<div style=\"clear: both; text-align: center;\"><\/div>\n<div style=\"clear: both; text-align: center;\"><object width=\"320\" height=\"266\" class codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\" data-thumbnail-src=\"http:\/\/i.ytimg.com\/vi\/0WjnFW-9uL8\/0.jpg\"><param name=\"movie\" value=\"http:\/\/www.youtube.com\/v\/0WjnFW-9uL8?version=3&#038;f=user_uploads&#038;c=google-webdrive-0&#038;app=youtube_gdata\" \/><param name=\"bgcolor\" value=\"#FFFFFF\" \/><param name=\"allowFullScreen\" value=\"true\" \/><embed width=\"320\" height=\"266\"  src=\"http:\/\/www.youtube.com\/v\/0WjnFW-9uL8?version=3&#038;f=user_uploads&#038;c=google-webdrive-0&#038;app=youtube_gdata\" type=\"application\/x-shockwave-flash\" allowfullscreen=\"true\"><\/embed><\/object><span style=\"font-family: Arial,Helvetica,sans-serif;\"> <\/span><\/div>\n<div style=\"clear: both; text-align: left;\"><span style=\"font-family: Arial,Helvetica,sans-serif;\"><b><br \/>Manage your online reputation with <\/b><a href=\"http:\/\/www.ratetiger.com\/ratetiger\/ratetiger-rtreview-guest-review.html\" target=\"_blank\"><b>RTReview<\/b><\/a>, <b>your simple and efficient guest review management tool.<\/b><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The world is now online. Your guests are talking to each other, sharing their experiences. Information has never been so easy to create or access. You too need to wake up \u2013 Monitor, Respond and Engage with your guests! Good hotel reviews bring increased ADR and direct bookings. Consider this &#8211;&nbsp; 33% bookers change their &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/erevmax.com\/blog\/index.php\/2012\/08\/social-media-monitoring-why-guest-review-matters\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Social Media Monitoring: Why Guest Review Matters?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154,283],"tags":[556,342,664,202,477,209,660,207,661,662,663],"class_list":["post-277","post","type-post","status-publish","format-standard","hentry","category-hotel-channel-management","category-hotel-online-distribution","tag-adr","tag-direct-bookings","tag-engage","tag-guest-review","tag-hotel-ranking","tag-hotel-reviews","tag-monitor","tag-online-reputation","tag-respond","tag-review-management-tool","tag-rtreview"],"_links":{"self":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":0,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/277\/revisions"}],"wp:attachment":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}