{"id":256,"date":"2013-02-06T16:28:00","date_gmt":"2013-02-06T16:28:00","guid":{"rendered":"https:\/\/erevmax.com\/blog\/?p=256"},"modified":"2020-01-21T10:02:01","modified_gmt":"2020-01-21T10:02:01","slug":"customer-centric-web-service-doesnt-start-in-the-hotel-by-michael-mccartan","status":"publish","type":"post","link":"https:\/\/erevmax.com\/blog\/index.php\/2013\/02\/customer-centric-web-service-doesnt-start-in-the-hotel-by-michael-mccartan\/","title":{"rendered":"Customer Centric Web \u2013 Service Doesn\u2019t Start in the Hotel, by Michael McCartan"},"content":{"rendered":"<p><a href=\"http:\/\/hotelexecutive.com\/business_review\/3292\/customer-centric-web-service-doesnt-start-in-the-hotel#.URKEV7HfDDs.blogger\">Customer Centric Web \u2013 Service Doesn\u2019t Start in the Hotel, by Michael McCartan<\/a><\/p>\n<p>Here&#8217;s one of my ghost stories where I tackle how businesses need to address the offline world of working.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Centric Web \u2013 Service Doesn\u2019t Start in the Hotel, by Michael McCartan Here&#8217;s one of my ghost stories where I tackle how businesses need to address the offline world of working.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,1004],"tags":[1003],"class_list":["post-256","post","type-post","status-publish","format-standard","hentry","category-hotel-channel-connectivity","category-market-report","tag-hotel-pricing"],"_links":{"self":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=256"}],"version-history":[{"count":0,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/256\/revisions"}],"wp:attachment":[{"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/erevmax.com\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}