The Week, That Was – April 2018 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry partnerships, market performance and some general updates. Read on!!

eRevMax completes 2-way integration with Brazilian PMS provider Check-in
Interface to facilitate seamless real-time rate, availability and reservation data transfer between hotels and online sales channels

http://www.erevmax.com/ratetiger-news/ratetiger-news-archive/apr2018-erevmax-2way-integration-brazilian-pms.html

 The $28 billion opportunity for hotels
Ancillary bookings represent a significant opportunity for hotels to add revenue while increasing guest engagement. The airline industry adopted the practice of cross-selling and up-selling trip extras more than a decade ago with impactful results.  How can hotels do the same and best complete their guests’ travel experience by offering products beyond hotel rooms?

https://www.tnooz.com/article/the-28-billion-opportunity-for-hotels/

The Smart GM’s Checklist for Hotel Marketing

A smart, easy place for every GM to start is understanding the four traditional pillars of marketing that directly drive the success of your hotel.

https://www.hospitalitynet.org/opinion/4087765.html

Business travelers are eager to purchase more from hotels
Business travelers are more loyal than leisure travelers: 59% of business travelers belong to one or more hotel loyalty programs.
A new white paper commissioned by iSeatz, a technology company providing ancillary booking solutions, titled Business Traveler and their Demand for Ancillary Services, researched by Phocuswright, shows that business travelers are interested in purchasing more than just rooms from hotels.

http://hotelmarketing.com/index.php/content/article/business_travelers_are_eager_to_purchase_more_from_hotels

European visitors to GCC to increase 17% by 2020Arrivals from Europe to the GCC will increase 17% over the period 2018 to 2020, driven by extra flights, routes, competitive fares, and the rising number of mid-market hotels throughout the region, according to the latest data published ahead of Arabian Travel Market 2018, which takes place at Dubai World Trade Centre from April 22-25.
https://www.eturbonews.com/181749/european-visitors-to-gcc-to-increase-17-by-2020

Meet us at
ATM Dubai, from 22 – 25 April 2018 to see how we can assist you – marketing@erevmax.com

Thanks and have a good day!

The Week, That Was – March 2018

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!

Google’s New Look for Mobile Hotel Ads

Recently, there is a new mobile experience on Google Hotel Ads. The tested mobile interface on Google had a refreshed hotel listing page, a cleaner call out for pricing, an updated color scheme, and a clear designation when a hotel has a competitive price.

https://www.4hoteliers.com/features/article/11140

Metasearch power plays: What hoteliers need to know about staying competitive

Metasearch sites account for over 45% of global unique visitors in travel, according to PACE Dimensions’ analysis of SimilarWeb data for the top 10,000 travel websites. This is greater than the proportion of unique visitors for OTAs, both globally and in the US.

https://www.tnooz.com/article/metasearch-power-plays-what-hoteliers-need-to-know-about-staying-competitive-in-metasearch

HospitalityUnited.Club highlights key travel trends in Europe

The big four, namely Spain, Italy, France and United Kingdom occupy the largest share of the travel pie in Europe, topping the list with 4 out of 6 travellers visiting Europe. The travel optimism for the region, which has shown a record 29% growth in long-haul trips by EU residents, has led to a good increase in occupancy and revenue per available room (RevPAR) in 2017. 

https://goo.gl/SxEChk

Global hotel inventory has grown an impressive 18% in 10 years

According to the data from STR, a global data benchmarking company that maintains the world’s largest global hotel performance sample, the world has 184,299 hotels comprising 16,966,280 rooms.

http://www.traveldailymedia.com/str-global-hotel-inventory/

Expedia Inc. Changes Name to Expedia Group Inc.

Expedia, Inc. is now Expedia Group: The world’s travel platform, bringing the world within reach.

https://www.hotelbusiness.com/expedia-inc-changes-name-to-expedia-group-inc/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – March 2018

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!

HospitalityUnited.Club brings together the who’s who of the industry in Berlin

Agoda, Amadeus, Fornova, InnoVel, LiveOS, Newhotel Software, Roiback, RateTiger and Sojern partnered to host a networking session on the sidelines at ITB Berlin

https://goo.gl/k9qCTL

Airbnb Makes Its Battle Against Booking and Expedia Official With New Hotel Campaign

Airbnb has been trying to add more hotels and bed-and-breakfasts onto its platform for some time, but now the company made its entreaties to those hospitality providers all the more public and transparent.

https://skift.com/2018/03/13/airbnb-makes-its-battle-against-booking-and-expedia-official-with-new-hotel-campaign/

Travelers now prefer travel apps to web for search and booking

Up until recently “mobile” really meant either mobile apps, found in places like the App Store, or mobile web, accessible via URLs. What we see now is that travelers are increasingly turning to the app experience, rather than mobile web, to search and book flights and accommodation.

https://www.tnooz.com/article/travel-apps-now-preferred-to-web-for-search-and-booking/

How Google’s dynamic emails could change the way we book travel

Advertising hotels through email have always been a tricky proposition. With Google’s dynamic emails, that limitation could be lifted and may create new marketing channels.

https://goo.gl/QBpHkp

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

eRevMax completes integration with TravelBird

 Hotel connectivity expert eRevMax has completed a two-way integration with one of Europe’s fastest-growing holiday specialists, TravelBird. The interface is the latest addition to the eRevMax Channel Eco-system that connects hotels to over 350 online distribution channels.
TravelBird is an online travel company based in Amsterdam, whose passionate travel experts work directly with local tour operators across the world to offer a curated selection of inspiring holidays and travel experiences at great prices.
Active in 11 markets, TravelBird focuses on attracting travellers in the early stages of their trip planning process. The eRevMax interface will allow TravelBird’s hotel partners who use RateTiger and RTConnect to update their room rates and availability with immediate effect, as well as receiving reservations from their customers in real-time.
Pascal van Dalen, Head of Sales at TravelBird, says,“The RateTiger connection enables care-free collaboration between TravelBird and our hotel partners, making partner relations even more scalable and easy to maintain.”
“It has always been of utmost importance for us to offer our hotel customers a diverse range of distribution options through our eRevMax Channel Eco-system. The integration with TravelBird enables our hotels to fill empty rooms or resell a cancelled reservation, reaching a new category of national and international customers and increasing their revenue.” says Ashis Saha, SVP – Project Management, eRevMax.
eRevMax distribution management solutions – RateTiger and RTConnect powered with sophisticated analytics, distribution capabilities and interactive reporting dashboard, help hotels make informed decision based on key insights and streamline all aspects of their revenue management for driving better results. The company eRevMax offers seamless connectivity with over 350 OTAs and 70 technology providers.
Meet team eRevMax at ITB Berlin, Hall 8.1, Stand 132.

The Week, That Was – February 2018 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!

Smart Hotel Guest Rooms Are Almost Here

The smart guest room of the future is still in development. A strong return on investment for hotel owners who invest in updated technology, however, will help push these innovations into the mainstream.

https://skift.com/2018/02/13/smart-hotel-guest-rooms-are-almost-here/

Hotels admit steep reliance on online travel agencies

Hotels have a high dependency on online travel agencies to distribute their inventory, with almost every other channel deemed to be low on the same scale. The study spoke to chain hotels, independent properties and management companies.

https://www.phocuswire.com/HEDNA-hotel-distribution-study?utm_source=Hotel+News+Resource

Duetto closes $80m financing round

Duetto, headquartered in San Francisco and with offices in Las Vegas, Cleveland, London and Singapore, has quickly grown to serve more than 2,500 hotels and casinos in more than 60 countries. Those customers have consistently outperformed the market, beating their competition’s rate of revenue growth by more than 6.5% since the launch of the company.

http://duettocloud.com/duetto-closes-80-million-series-d-financing-round-led-warburg-pincus/

Skyscanner chatbots pass one million unique traveller interactions

How big is your optimisation and testing team? How do you find a balance between design/customer-focus and optimising performance? Skyscanner’s chatbots (across a range of platforms) have already surpassed one million traveller interactions.

https://www.econsultancy.com/blog/69799-skyscanner-chatbots-pass-one-million-unique-traveller-interactions

Ex-Kuoni to transform Miki Travel

Miki Travel, a DMC majority owned by Japan’s H.I.S. Group, is undergoing transformation with three strategic pillars – technology, expansion and management

http://www.ttgasia.com/2018/02/14/ex-kuoni-moeschler-out-to-transform-miki-travel/

Looking to measure profitability of your sales channels? Come and meet us at ITB Berlin, Hall 8.1, Stand 132 from 7 – 10 March 2018. Book a meeting today – marketing@erevmax.com

Thanks and have a good day!

RateTiger highlights Spanish Online Travel Trends


Hotel connectivity leader RateTiger, in partnership with BEONPRICE and Live OS published an Infographic titled ‘La Liga Hospitality’ at FITUR in Madrid – highlighting the Spanish online travel performance. In a year that was marked with political agitations and external disturbances, Spain still received over 80 million international visitors in 2017 – retaining its position as the most visited country by EU residents. 
Interestingly, 6 out of every 10 international bookings in Spain come from 5 European countries, namely – UK, France, Germany, Italy and Netherlands. Spaniards continue to travel with 65% of their population taking a personal trip in 2017. When it comes to hotel booking, they clearly prefer OTAs – with over 48% of all travel bookings being made in OTAs – the highest in Europe.
Data from the infographic show that while Catalan region still remains one of the most visited tourist places in the country, the region has been struggling to get its momentum back following the political unrest. This has an impact on the overall tourism forecast for Spanish hotel industry with ADR growth in 2018 for four key cities – Barcelona, Madrid, Canarias and Mallorca showing a dip compared to last year. 
To know how you can use this data to gain incremental revenue and stay on top of the curve, get in touch today on marketing@erevmax.com
To download the infographic, please click here.

The Week, That Was – January 2018- Week 4


In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Cyberattacks on Hotels – What Should Hotel Owners and Operators Do?

Protecting guests’ information (and employees’ information) from hackers is one of the biggest business challenges faced by hotel owners today. Data breaches can result in loss of reputation and loss of revenue, and can trigger costly lawsuits and government investigations.

https://www.htrends.com/trends-detail-sid-98173.html

OTAs serve up even bigger trouble for Asia-Pacific hotels

Online travel agents have captured a huge portion of the online hotel market in Asia-Pacific — phocuswright puts it at a massive 70 per cent — and a new report lays bare the impact on hotels.

http://www.travelweekly.com.au/article/otas-serve-up-even-bigger-trouble-for-hotels/

The state of Hotel Central Reservations Systems (CRS)

Today’s travelers have high expectations of a personalized e-commerce experience along their journey, which makes guest-centric functionalities a top priority for a hotel chain’s central reservations system (CRS). As a result, the hoteliers’ demand for innovative and improved CRS services continues to grow.

https://goo.gl/yHPZCt

8 traits every successful Revenue Manager needs

Have you ever wondered what it takes to become a successful Revenue Manager? The Revenue Manager has a key role in getting guests through the doors during periods of high and low demand. This article will uncover the 8 traits every successful Revenue Manager needs to do the job!

https://blog.netaffinity.com/8-traits-every-successful-revenue-manager-needs/

Why Expedia or Priceline Might Just Be the Next Great Hotel Brand

As online travel agencies decide whether to become more like hotel companies, whether by providing some of the hotel brands’ services directly to hotel owners or actually owning hotel assets, their counterparts — the hotel brands — are wondering how they might become more like online travel agencies, in some ways.

https://skift.com/2018/01/23/why-expedia-or-priceline-might-just-be-the-next-great-hotel-brand/

How to optimize hotel website images and why you should

Many search engine optimization industry experts have made the connection between optimizing images and improved Organic Search performance. Updating Title Tags, Alt Tags and Image Filenames are a few of the recommendations to best optimize images on a website for better search engine rankings and performance.

https://gcommercesolutions.com/optimize-hotel-website-images-and-why-you-should/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – January 2018- Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry partnerships, perspectives, and some general updates. Read on!!

How the Composition of RevPAR Growth Impacts Changes in Profits

The strong relationship between changes in RevPAR and changes in GOP becomes evident when analyzing data from the 2017 Trends report. From 2015 to 2016, the entire sample of 3,331 operating statements averaged a RevPAR increase of 2.6 percent, while GOP for the sample grew by 3.7 percent. However, when stratifying the sample by the magnitude of RevPAR change, we see a linear relationship between RevPAR change and GOP change.

http://lodgingmagazine.com/how-the-composition-of-revpar-growth-impacts-changes-in-profits/

Expedia looks at US traveler trends across Boomers

Expedia has shared the results of a multi-generational travel study, conducted in partnership with The Center for Generational Kinetics which explores the consumer behavior and travel preferences of American adults from Generation Z (18-22) to Baby Boomers (55-56). Expedia surveyed 1,254 US respondents aged 18-65.

https://www.tnooz.com/article/expedia-us-traveler-trends/

How to leverage user-generated content for metasearch

The world of digital marketing is always evolving as travel brands try to keep up with consumer needs and the growing demand for transparency and authenticity. One strategy that’s growing in popularity amongst suppliers is leveraging user-generated content (UGC), such as photos and tweets that are shared publicly by customers across various social media sites.

https://www.koddi.com/user-generated-content-for-metasearch/

Expedia and TripAdvisor win consumer hearts and minds online and offline
Data and analytics platform Engagement Labs has released its latest TotalSocial rankings of the top-performing online travel agency  and travel search brands in the US, showing Expedia and TripAdvisor at the lead. The report evaluates brand reputation for each travel site by measuring social conversations over the past six months, compared to a previous ranking published in June 2017.

https://www.tnooz.com/article/expedia-tripadvisor-ota-social-media/

Data trends in 2017: TripAdvisor pivot, Costco’s rise and what they mean for the travel industry

The digital travel ecosystem is constantly evolving. Key players come and go, and market trends often shift to the unexpected placing of an added emphasis on the need to stay ahead of the curve. 2017 was no different as the year saw the emergence of exciting new players and shifts in the OTA market. There are two specific events had ramifications that are likely to continue to have a considerable impact on the sector in 2018.

https://www.tnooz.com/article/trends-2017-tripadvisor-pivot-costco/

What Investors Want to See From TripAdvisor in 2018

With its library of 500 million reviews and an average of 390 million monthly visitors, TripAdvisor (NASDAQ:TRIP) bills itself as the world’s largest travel community. Over the past few years, however, these prized assets haven’t translated into the kind of growth investors seek. As a result, TripAdvisor’s stock has dramatically underperformed fellow online travel companies Priceline (NASDAQ:PCLN) and Expedia (NASDAQ:EXPE), falling by roughly 53% since the beginning of 2015. Here’s a rundown of what investors will be looking for this year as TripAdvisor attempts to get its groove back.

https://www.fool.com/investing/2018/01/12/what-investors-want-to-see-from-tripadvisor-in-201.aspx

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

RateTiger showcases its Spanish connection


The Spanish travel segment witnessed a bit of instability in the last quarter of 2017 as a result of external events. It is in unpredicted times that people rely on each other even more, to create an ecosystem around them and feel secure and connected. This is when companies like RateTiger, known for its product stability and top service standards, prove to be ideal partners.

The Expedia EPIC Award for Technology, as well as Innovative Suppliercertification from Agoda endorses RateTiger’s continuous focus on managing channel connectivity for maximum uptime as well as offering latest product innovation for hotels.
RateTiger is also a partner of choice for leading hotels globally. Maite Aguilar, Vice-President Distribution Sales, NH Hotels commented, “NH Hotels is a dynamic company that focuses on providing the best of hospitality while targeting for revenue growth in all markets. RateTiger is a great connectivity partner helping us to implement new channels to expand our visibility to new source markets. Their level of service and support is incredible as they continue to innovate and offer new enhancements to boost online revenue and profitability.”
“The objective of RateTiger is to provide hotels with seamless booking experience and wider market reach, and the results speak for themselves as we achieved reservation growth of over 30% during 2017,” said Yoram Ben-Zvi, COO, eRevMax.
RateTiger has been operating in Spain for over 16 years delivering millions of reservations to its hotel customers. In 2017, RateTiger integrated new PMS partners in the territory such as Newhotel, Noray, AciGrup, EngiSoft, Indra, Millenium-Soft and Tesipro in addition to various others that are already connected. The connectivity leader also focused on maintaining close ties with Booking Engine providers like Paraty, Mirai and Roiback as well as integrating with leading Spanish RMS provider BEONPRICE.

RateTiger works closely with multiple demand partners and the latest addition is Amadeus LinkHotel that provides multi-GDS services to distribute hotel inventory and content to the world’s global distribution systems.  

Hotel chains like NH Hotels, Acta Hotels, Palafox, Macia, Evenia, Ilunion, H10 Hotels, Intur, Marina D’Or and City Hotels continue to put their trust in RateTiger connectivity ecosystem that offers a full distribution spectrum: OTAs, GDS, Metasearch, Niche channels, Wholesalers and Offline Tour Operators. 
RateTiger will be present at FITUR and will host an evening of ‘Cocktails & Conversation’ in Madrid on 17th January 2018 along with AMADEUS, BEONPRICE and LIVEOS. To get your exclusive invite, register now – https://goo.gl/Jpzcas

The Week, That Was – January 2018- Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry partnerships, perspectives, and some general updates. Read on!!

Beyond Rate Parity – Why Transparency Still Matters?

2017 was a watershed year for rate parity. While several countries in Europe have put restrictions on the Rate Parity clause, the issue has been under the microscope in North America and Asia Pacific.

https://tophotel.news/beyond-rate-parity-transparency-still-matters/

How hotels can regain their pricing power

Hotels continue to experience record occupancy, so why can’t they drive their average daily rate? Duetto’s Marco Benvenuti explains how they could with Open Pricing.

http://duettocloud.com/videogallery/how-hotels-can-regain-their-pricing-power/

Business travel 2018: the state of play

There is going to be more money around this year, so on the face of it business travel should pick up speed. The Global Business Travel Association (GBTA) thinks it will, after taking a look at global economic prospects, and is forecasting business travel spending to grow by 6.1% against a likely 5.1% in 2017.

https://www.eyefortravel.com/distribution-strategies/business-travel-2018-state-play

Revenue managers to ‘adapt and adopt’ in 2018

What are some events and trends that you can identify and plan for now? And how can those be revenue managed in 2018

http://www.hotelnewsnow.com/Articles/264980/Revenue-managers-to-adapt-and-adopt-in-2018

Luxury Hoteliers Believe Customization Is Key to Winning Over Millennials

Smart hoteliers know they can’t afford to ignore the next generation of luxury travelers. Why? Because they are an economic force to be reckoned with. Customization, wellness, and technology are must-haves for any luxury hotel brand that wants to remain relevant — regardless of the age of their customers.

https://skift.com/2018/01/09/luxury-hoteliers-believe-customization-is-key-to-winning-over-millennials/

7 Steps to Achieve Hotel Website Accessibility and ADA Compliance

At the minimum, hoteliers must ensure that their websites are accessible to and navigable by customers with disabilities and substantially comply with the WCAG 2.0 AA principles

https://blog.hebsdigital.com/7-steps-to-achieve-ada-compliance/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!