Metasearch Advertising & Marketing – Key to Increase Hotel’s Visibility

Interest in travelling never diminishes!

It’s true the pandemic has brought a big blow to the travel industry but slowly the industry is coming back to form. 2021 was better than 2020 and so is expected down the line in 2022 and years to come.

But the question is: Are you prepared to tackle the new upcoming rush to your hotel?

The Pandemic Isn’t Permanent

Whether a brand is making profit/loss, the travel industry doesn’t sleep. Your guests might be now sleeping in their homes, but this is the best time for you to anticipate your Plan of Action to lead the market when it opens.

Though the industry was going slow Metasearch advertising started booming with Google’s entry into the Google Hotel Ads. This revamped the marketing structure for hotels and reduced dependency on OTAs. Have you included Metasearch marketing in your advertising plan and budget?

Keep reading to know how to boost your hotel’s outreach and ROI via Metasearch advertising.

What is Metasearch Engine?

Like any search engine, Metasearch Engine is the channel that presents to you results from various websites. A search engine has its own database and sends crawlers over the web the moment a user types anything on the search tab.  Metasearch works similarly but it doesn’t have its own database. Metasearch sends crawlers to different websites and therefore, combines and prepares a list of the related sites from all sources. This was Metasearch vs. search engine.

Next, you need to understand that Metasearch isn’t a booking platform. It is an advertising platform that brings several hotel booking channels together bidding for a room.

In simple terms, Metasearch Engine brings you a list of websites (in this case: hotel sites/ OTAs) for the customer to browse and compare the prices of the same room on different platforms. It is the gateway to bring qualified traffic to your hotel’s website.

Why Do You Need Metasearch for Your Hotel?

With technological advancement, people are also progressing! The Internet has brought everything to their fingertips from travelling plans to hotel bookings to return journeys. So, instead of flipping through multiple OTAs, the customers prefer to have all the room rates and features listed on one platform for better decision making. This makes sites like Trivago, Google Hotel Ads, TripAdvisor so popular and successful in today’s time.

It only increases your visibility to the prospective travellers but only gives you the freedom to own the relationship with the guests.

Working of Metasearch for Hotels:

Witnessing the importance and the rising bookings on Metasearch platforms, Online Travel Agencies have started participating with different Metasearch providers. When a potential customer looks for a hotel on Metasearch, it shows them a list of the hotels in that location and dates with prices on several OTAs and sites at a go.

Finding the best deal, the traveller is free to click on the link they want to book from and make the booking instantly. Unlike an OTA, you cannot book directly from Metasearch and this is how it helps you own the relationship with your customers. In return, the OTA/ hotels pay the Metasearch in CPC or CPA or a referral fee.

Now, when you are up on Metasearch platforms like Trivago, Google Hotel Ads, Kayak, and TripAdvisor, the booking process wouldn’t be simpler for the prospective customers:

  • A traveller searches for a hotel on a Metasearch website.
  • He/ she finds a list of hotels available with real-time rates from different sites/ OTA.
  • RateTiger bids on behalf of you to get your hotel on top of the list and maximum visibility.
  • The traveller clicks on the link and makes a direct booking.
  • Metasearch charges a fee in exchange from the hotel owner or the OTA.

Metasearch Advertising is a win-win for all – Hotel owners/ OTAs/ Metasearch websites.

All you need to do is find the right Metasearch advertising partner to invest your budget at the right place. Keeping your visibility intact, Metasearch marketing is of utmost importance to boost your hotel outreach in the time of Google Hotels Ads.

Key to Success with Metasearch

From individual hotels to big chains to OTAs, Metasearch is the apt platform to boost your reach and bookings. While hotel owners find this advertising method a bit complex, the OTAs are dominating every popular Metasearch website.

Regardless of experienced or a beginner, small or high on budget; all you need to do is strategize your marketing plan to bounce back post-Covid-19.

  • Choose the Right Site

All Metasearch engines aren’t the same. Some provide better results than others. Whereas, some are used more in one location and less in the other. Choose the right platform used by your target customers.

  • Join Hands with Technology

Technology is the backbone of every business. Handling another platform may be daunting for the management team. Sync the Metasearch platform to your hotel channel manager and avail seamless bookings.

  • Bidding Models as per Site Demand

The one-for-all formula doesn’t work here! Read, research, experiment and modify to figure out which bidding strategy works for which website. Do not blindly follow the “Be on the top” principle. At times, targeting the 3rd or 4th position on a platform gives you a better ROI.

  • Maintain Price Parity

Remember the audience is here to book a room. So, make sure to maintain price parity with your competitors to not your prospective customer to them. Again, technology can help you to compare and set the price in line with the competitor’s price.

If you aren’t on Metasearch platforms yet, it’s time to update your hotel marketing plan and includes Metasearch advertising in your POA to boost your reach.

Connect with us for your connectivity needs to make the most of hotel online revenue- https://ratetiger.com/contact/

What’s New in Hotel Distribution and Tech Trends? W2, February 2022

In the news round-up today, Expedia  the online travel giant posted fourth-quarter profits that exceeded Wall Street’s expectations. It’s looking like “a solid return to travel,” observing that bookings have rebounded anywhere Omicron has started to decline.

Hotel Beacon, a landmark property in New York has increased Occupancy & Sales with RateTiger channel management and distribution. They find RateTiger as their preferred connectivity partner for managing online distribution in the extremely competitive New York hotel market.

CWT announced the $100 million investment in product development. They will invest in content to “expand the breadth of travel choice and trip options.”

Hotel company chief commercial officers across Europe have used the past two years to analyze their brands, focusing on how to attract locals and put in place strategies for welcoming back events and corporate business.

Trivago talked about gaining market share through its city break product which could provide it with a “tailwind.”

Lastly an articleon US Hotel Performance which Shows Signs of Exiting Post-Holiday Leisure Travel Lull.

Reach out to us for your hotel channel manager, rate shopper, booking engine, or website development requirements. We are happy to have a discussion to see how we can help you achieve your property’s occupancy and revenue goals – contact us today

Enjoy the read!

Expedia sees ‘solid return to travel’ as profits top expectations

Consumer travel in the age of COVID-19 is moving into a new phase of manageable risk and minor inconvenience as the Omicron variant starts to decline.

https://www.geekwire.com/2022/with-tech-overhaul-in-place-expedia-group-sees-solid-return-to-travel-as-profits-top-expectations/

Hotel Beacon NYC relies on RateTiger for growing online bookings

Hotel Beacon, a landmark property in New York, has recommended RateTiger for managing online channels and distribution connectivity. The upscale property has been using RateTiger Channel Manager for the last 6 years to update rates and inventory across online sales channels and receive reservations into their Infor HMS property management system (PMS).

https://ratetiger.com/hotel-beacon-nyc-relies-on-ratetiger-for-growing-online-bookings/

CWT sets priorities for $100M platform investment

Sustainable travel initiatives, improving connectivity and increasing content are top list of goals.

https://www.businesstravelnews.com/Management/CWT-Sets-Priorities-for-100M-Platform-Investment 

Flexibility is the new black in hotel revenue management

As consumers have been educated now around flexibility, getting the right guests at the right price with the right experience will require flexibility from hoteliers.

https://www.costar.com/article/988842786/hotel-sales-execs-key-in-to-often-overlooked-customer-bases-patterns

Trivago eyes growth through tech

The company says innovation, marketing to raise brand awareness and broadening products and services are key levers for its future growth.

https://www.phocuswire.com/Trivago-Q4-2021-earnings

US hotel occupancy begins to trend upward

The U.S. hotel industry neared 50% occupancy in the latest weekly results as leisure travel began to reemerge from a post-holiday hibernation.

https://www.costar.com/article/1809942119/us-hotel-performance-shows-signs-of-exiting-post-holiday-leisure-travel-lull

The Week, That Was – February 2019 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

eRevMax completes integration with Portugal based Newhotel PMS

Hotel connectivity solution provider eRevMax has completed 2-way integration with Newhotel Software, a global hospitality technology company headquartered in Lisbon, Portugal. Mutual hotel customers can leverage this integration to update rate and availability to third party online booking sites whenever they are updated in the property management system and receive reservations from OTAs.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/jan2019-erevmax-completes-integration-portugal-based-newhotel-pms.html

2019: Time to relook at your Hotel Cancellation Policies

For a long time, hotel industry has been fairly flexible with the cancellation policies. However, with the popularity of meta-search sites, even after booking, consumers now keep track of room rates. Whenever there is a drop in the room rates of the booked hotel or it’s competing properties, guests often cancel their existing reservations and rebook.

This high cancellation rate especially closer to the arrival has a major impact on the hotel’s revenue management decision where often inflated estimation of potential occupancy level leads to sub-optimal rates and lost revenue.

https://www.erevmax.com/blog/index.php/2019/01/2019-time-to-relook-at-your-hotel-cancellation-policies/

 Hotel sales and marketing trends to watch in 2019

Sales and marketing is a constantly evolving discipline within the hotel industry, and some experts in the field recently shared their takes on what to expect heading into 2019.

http://hotelnewsnow.com/Articles/292059/Hotel-sales-and-marketing-trends-to-watch-in-2019

Corporate hotel loyalty programmes may drive adoption

A recent survey of European business travellers reveals that 43 per cent would be motivated to book a hotel with which their company has a corporate loyalty account if it guaranteed better rates. The research by the Global Business Travel Association (GBTA) in partnership with Accorhotels found 80 per cent of travel buyers said their company is not enrolled in a corporate hotel loyalty scheme. However, 60 per cent would be interested in joining one for lodging purposes, with 85 per cent saying they find the dedicated room rates offered to travellers appealing.

 https://buyingbusinesstravel.com/news/3129841-corporate-hotel-loyalty-programmes-may-drive-adoption

Guests Demand a 21st Century Stay

Guests expect reliability, ease and security when they activate their mobile room key and unlock the door. Behind that satisfying click, however, is a complex integration of separate technologies and software. Mobile access architecture comprises four parts: 1) the property system, 2) the secure mobile credential and delivery management system, 3) the app and 4) the door lock.

https://www.hotelbusiness.com/guests-demand-a-21st-century-stay-2/

Are hotels on the verge of a parity nightmare?

Booking.com appears to have rolled out its Booking.Basic feature to European hotel listings, six months after it was first spotted on listings for hotels in Asia. Booking.Basic is an accommodation tier that periodically appears on Booking.com’s hotel listings when the rate provided to Booking.com is not the cheapest available online. The rates it offers are nonrefundable and made via a third party that is only revealed to guests after they have paid to book a room.

https://www.phocuswire.com/booking-basic-triptease

Will Chinese technology give hoteliers a fat problem this Year of the Pig?

Technology is a major barrier for hoteliers when dealing with the Chinese market. At the core of the problem is the fact that the technology platforms they are used to using are all entirely different from ours. They can´t access Google, Gmail, Facebook, Twitter, Instagram or even WhatsApp.

https://www.travolution.com/articles/110128/will-chinese-technology-give-hoteliers-a-fat-problem-this-year-of-the-pig

Hotelbeds adds price and availability insight to its MaxiRoom hotel extranet

Leading global accommodation wholesaler Hotelbeds revealed new features for MaxiRoom, its free hotel extranet designed to maximise hotel occupancy through its distribution channels.

More than 60,000 out of the 170,000 hoteliers who work with Hotelbeds are connected through either technology platforms or direct integrations, the firm said. That figure has doubled in the last three years

https://www.travolution.com/articles/110116/hotelbeds-adds-price-and-availability-insight-to-its-maxiroom-hotel-extranet

 Connect with us for your connectivity needs to make the most of online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

The Week, That Was – January 2019 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

RateTiger joins the Spanish Association of Hotel Directors – AEDH

RateTiger Hotel Channel Manager initiates collaboration with AEDH at FITUR 2019

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/jan2019-erevmax-ratetiger-joins-spanish-association-hotel-aedh.html

 

Hotelbeds launches new features on its hotel extranet

Hotelbeds’ extranet for hoteliers adds functionalities that allow the visualization of fares and availability in real time for any hotel.

https://news.travelling.gr/2019/01/hotelbeds-launches-new-features-on-its-hotel-extranet/

 

The power of personalization and building personal connections

Expedia on how the travel industry is entering an era of both traveler and supplier personalization – leveraging high tech to deliver high touch experiences.

https://www.hotel-online.com/press_releases/release/2019-hotel-trends-the-power-of-personalization-and-building-personal-connec

 

The psychology of online reviews

From the humble beginnings of word-of-mouth to an entire industry, feedback has certainly come a long way and it’s not stopping here.

https://www.trustyou.com/blog/guest-feedback-reviews/psychology-of-online-reviews

 

How consumer driven trends are impacting the world of hospitality

Sabre released a study which reveals the top consumer trends that will shape the hospitality industry in 2019 and beyond.

Download the report – https://www2.sabrehospitality.com/2019-global-trends-report?utm_source=hotelmarketing_com

 

How to resolve negotiated rate audit failures in the GDS

Some corporations test in their online booking environment that utilizes the GDS for connectivity. Requesting a screenshot from the client at the time they report an issue will help you identify the point of sale source of the audit. Unfortunately, during January and February many hotels will learn they have failed a preferred rate audit.

http://www.sabrehospitality.com/resources/hotel-marketing-blogs/best-practices-how-resolve-rate-audit-failures

 

Hotel coworking space: The future of hospitality

Coworking spaces in hotels provide an area for hotel guests and locals to gather to work and meet. With the number of coworking members expected to jump to 3.8 million in 2020, it is only natural for hotels to capitalise on this feature.

https://www.traveldailymedia.com/coworking-space-hotels/

 

Hoteliers use revenue management to boost off-season

The off-season isn’t a hotelier’s favorite time of year. Rooms can sit empty, restaurants are quiet and the cash flow isn’t as robust.

But, this can also be the best time of year for hoteliers to try out creative promotions, boost their properties’ profiles with online travel agencies, partner with local attractions that are weather-appropriate for the time of year and even experiment with new restaurant menu selections.

http://www.hotelnewsnow.com/Articles/292401/Hoteliers-use-revenue-management-to-boost-off-season

 

Connect with us for your connectivity needs to make the most of online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

The Week, That Was – August 2018 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Luxury hotel in Ghana recommends RateTiger for online distribution

The Royal Senchi Hotel & Resort, a luxury property in Ghana has recommended RateTiger for streamlining online distribution. The hotel has experienced significant improvement in their operational efficiency leveraging RateTiger’s cloud based channel manager and on-demand shopping tool.

https://goo.gl/m7LUN2 

Google says it’s time for travel marketers to rethink loyalty

Attitudinal loyalty relates to how loyal a traveler feels, and behavioral loyalty refers to how loyal a traveler acts.

https://www.thinkwithgoogle.com/consumer-insights/travel-marketing-strategy/

Introducing RateTiger GDS – Your window to 600,000 travel agents worldwide.

Distribute your room and availability across various global distribution systems – Amadeus, Sabre & Travelport (Galileo & Worldspan) from RateTiger platform.

Contact us today- marketing@erevmax.com

 Chinese millennials’ travel expenditure increases by 80% YoY

Hotels.com research has revealed that Chinese millennials (born after 1990) are pushing the boundaries of international travel, increasing their expenditure in the past year by a staggering 80%. This is to fund social media-influenced trips full of edgy experiences, high-tech accommodation, exotic delicacies and taboo ticket-items.

https://www.traveldailymedia.com/chinese-millennials-expenditure-up-80/

 Privacy vs security: first fines reveal shift in data protection landscape

Over two months since ‘GDPR Day’, most organisations are still successfully processing personal data, but travel companies beware. With regulation now enforceable, consumers more empowered and security – a small part of GDPR – becoming an increasing focus, the Information Commissioner’s Office is keen to show it has teeth. Since May, several fines have been levied against companies making everything from annoying sales calls to not being rigorous with privacy and security.

https://goo.gl/FSfkhq 

How TripAdvisor changed travel

TripAdvisor used to promise its users a kind of escape, whether that be simply daydreaming over a vacation or actually booking one. Yet at a moment where such adages now seem horribly outdated, the future of TripAdvisor and similar enterprises seems less certain than it once did.

http://hotelmarketing.com/index.php/content/article/how_tripadvisor_changed_travel

 Worldwide Distribution Trends for Meta Search Engines report from Fornova highlights direct booking challenges for hotels

Fornova, a leading provider of distribution intelligence and automation solutions to hotels, have released their first Meta Search Engines Distribution Trends report.The report analyses and highlights key challenges hotels face when participating on Meta Search Engines, and how their efforts compare when competing against their partner Online Travel Agents (OTAs) and other resellers online.

http://blog.fornova.com/worldwide-distribution-trends-for-meta-search-engines-report

Connect with us for your connectivity needs to make the most of online revenue.
https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Week, That Was – March 2018

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!

Google’s New Look for Mobile Hotel Ads

Recently, there is a new mobile experience on Google Hotel Ads. The tested mobile interface on Google had a refreshed hotel listing page, a cleaner call out for pricing, an updated color scheme, and a clear designation when a hotel has a competitive price.

https://www.4hoteliers.com/features/article/11140

Metasearch power plays: What hoteliers need to know about staying competitive

Metasearch sites account for over 45% of global unique visitors in travel, according to PACE Dimensions’ analysis of SimilarWeb data for the top 10,000 travel websites. This is greater than the proportion of unique visitors for OTAs, both globally and in the US.

https://www.tnooz.com/article/metasearch-power-plays-what-hoteliers-need-to-know-about-staying-competitive-in-metasearch

HospitalityUnited.Club highlights key travel trends in Europe

The big four, namely Spain, Italy, France and United Kingdom occupy the largest share of the travel pie in Europe, topping the list with 4 out of 6 travellers visiting Europe. The travel optimism for the region, which has shown a record 29% growth in long-haul trips by EU residents, has led to a good increase in occupancy and revenue per available room (RevPAR) in 2017. 

https://goo.gl/SxEChk

Global hotel inventory has grown an impressive 18% in 10 years

According to the data from STR, a global data benchmarking company that maintains the world’s largest global hotel performance sample, the world has 184,299 hotels comprising 16,966,280 rooms.

http://www.traveldailymedia.com/str-global-hotel-inventory/

Expedia Inc. Changes Name to Expedia Group Inc.

Expedia, Inc. is now Expedia Group: The world’s travel platform, bringing the world within reach.

https://www.hotelbusiness.com/expedia-inc-changes-name-to-expedia-group-inc/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

Is TripAdvisor turning into an OTA with its Instant Booking Model?

TripAdvisor has recently unveiled their direct booking feature, which offers users the option to book hotels within its site. Officially called TripConnect Instant Booking, this function has already created a lot of buzz in the industry.
I attended a session at WTM, where TripAdvsior gave a rough sketch on how the model works.  This will allow users to research, compare, choose and now book hotels, in other words, complete the buying journey while staying within TripAdvisor user experience.
This is a major shift in TripAdvisor’s revenue model, which earlier relied on advertising. Only last year, the travel giant had revealed its meta-search service, where a supplier  uses TripConnect CPC (cost-per-click) to place bids to appear in the price and availability search results. With the new model, TripAdvisor has introduced a commission based ‘bidding model’, where suppliers like OTAs, hotels, GDSs bid on a commission percentage they are willing to pay.
The basic difference between the CPC and Instant Booking model is that for the former, partners bid via cost-per-click for the top positions, and pay when users click on that link, whereas in the new model, they pay TripAdvisor a commission once the user completes their stay.  In the earlier model, suppliers required bid management strategy to be on top position, and directing traffic would not necessarily lead to conversion. The Instant Booking gives them 100% return on investment; in addition they will own the data, can view traveller profile and be the pointof sale collecting the payments.
If it reminds you of the traditional OTA model, you are absolutely right. But does that mean TripAdvisor is aspiring to be an OTA? According to analysts, this is an extremely smart move by TripAdvisor to improve monetization of its mobile channel.  The site gets around 110 million monthly unique visitors, about 40% of its total traffic, but accounts for less than 20% of desktop when it comes to monetization.
With mobile booking rapidly growing in US, Europe and APAC, Instant Booking, which allows users to book a hotel room while staying on the TripAdvisor user-shell will encourage more people to book, and therefore improve conversion rates. To make it more attractive for partners, TripAdvisor is using the Top Position of it search result and extending Premium Certification to enjoy benefits like tradeshow and online promotion to those signing up for this programme.
For independent hotels struggling to improve position in a channel where big OTAs with larger marketing spends typically dominate, this can be a golden opportunity to get direct bookings at a lower cost per acquisition, and to increase distribution on distressed inventory or increase direct bookings in low periods through improved mobile booking experience.
Choice Hotels International, Best Western, GetaRoom.com, Amoma, Tingo and GDS operator Travelport have already signed up for this programme.  In fact for TripAdvisor, Travelport’s listings for 580,000 hotels worldwide, including 480,000 non-branded properties and 150,000 e-commerce enabled listed properties can be the biggest coup for this program.

Presently pilot testing on global Mobile and certain US desktop IP addresses, the program is expected to be globally rolled out early 2015. With Google Hotel Finder also testing Buy Now in the UK market, does this indicate a new trend to look out for in 2015? It certainly looks so!

OTA Consolidation – preparing ourselves for better sales procedures

In recent years there have been big changes within the travel industry, but perhaps none quite so big as the ongoing consolidation of some of the major players in the OTA sector. In the past few years we’ve seen Go Voyages merged into the AXA brand and Amadeus sold Opodo in 500 million Euros. There are remarkably few mid-sized OTAs left, so how is this affecting OTAs, customers, and other divisions of the travel industry? For hotels themselves, the outlook is good. With consolidation helping the OTA market to grow by an estimated 25 percent each year, there are more and more opportunities for increasing visibility.


In the competitive market ‘Big boys’ in the travel space offer consumers a better choice, but the way our industry has developed this fragmentation is causing consumer confusion without necessarily leading to better value. This is the reason hospitality industry moving to the positive direction that will simplify travel purchases through consolidation.

eRevMax adds metasearch channels in its distribution offerings

While the concept of Meta search has existed for a number of years, but recently this method of research has become prominent within the travel industry. Following a 13 percent annual growth and a greater number of travellers citing a preference for Metasearch, eRevMax has partnered with World Independent Hotel Promotion (WIHP), to allow users of Connect and RateTiger to expand their visibility across Google Hotel Finder, TripAdvisor, Trivago, Kayak, and WeGo. It is anticipated that this will boost direct bookings, therefore reducing OTA fees. As a result of this partnership, tens of thousands of hotels across the world have been given new and exciting opportunities, according to WIHP VP Martin Soler.

This new partnership will help hotels to increase bookings and revenue for their property, by driving qualified leads from metasearch sites to their own website. This will help them in reducing OTA commissions and improve overall profitability. The advanced tracking available with the service will help hotels to know the exact return on investment for each metasearch channel they are advertising on.

Why It’s Time to Include Meta Search in Your Distribution Portfolio

Hotels around the globe are being told to prepare for the metasearchera, and that includes changing their marketing strategies, outlook, and software systems to make the transition from solely direct and OTA bookings to direct bookings via travel oriented meta search engines such as TripAdvisor. Meta search is fast becoming the ‘goto’ method of travel booking, up by 13 percent in the past year alone. Why? Not only are the younger generation of travellers more web savvy, but travellers today are also striving to find the best deals to meet strict budgets. Utilising meta search channels isn’t just about staying in the game, it’s about diversifying audiences, increasing visibility, and boosting brand reputation across multiple platforms.

Meta search allows for visitors to book either through OTAs or through the brand website, helping to increase direct sales. Meta search sites such as TripAdvisor have been criticized for favouring OTAs with which they have a partnership, but direct information is available, which is more than can be said for OTAs themselves.