Tag: eRevMax

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Updates to eRevMax’s Privacy Policy

At eRevMax, security is at the core of everything we do. eRevMax is committed to protecting the confidentiality and integrity of personal information that it comes across in conducting its business. Our Privacy Policy governs the manner in which eRevMax collects, uses and maintains information collected from various sources.

 

With the advent of General Data Protection Regulation (GDPR), businesses now have new obligations regarding the processing of EU citizens’ personal identifiable information. eRevMax and each of its associate companies that may from time to time handle personal information collected from individuals located within European Union member countries comply with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, onward transfer and retention of personal information from European Union member countries.

We have updated our Privacy Policy to include reference to the eRevMax EU US GDPR Privacy Shield Policy.

To view the updated Privacy Policy and the eRevMax EU US GDPR Privacy Shield Policy click the links below.

https://www.erevmax.com/ratetiger/privacy-policy-terms-use.html
https://www.erevmax.com/ratetiger/privacy-shield-policy.html

If you have any questions regarding our privacy policy, or if you wish to amend, or confirm that eRevMax has personal data relating to you, or if you wish to correct or delete your Personal Information if it is inaccurate, please notify us at dataprivacy@erevmax.com.

We appreciate your business and continued support!

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Hotel Okura recommends RateTiger as the best Channel Manager

One of the most luxurious 5-star properties in Macau, Hotel Okura has endorsed RateTiger Channel Manager as the best-in-class online distribution solution. The hotel has been using the award-winning solution from eRevMax since 2011, for management of rates and availability across all connected online sales channels with great results.

Located next to Galaxy Macau, Okura Macau is a top-rated five-star accommodation with 488 rooms spreading over 25 floors.  A popular choice for luxury travellers from China and South Asia, the hotel has been leveraging RateTiger’s two-way XML connectivity with all leading regional and global channels thereby helping them expand their online reach – in sync with the hotel’s motto of “World Class, Asian Heart”.

“RateTiger provides us with all the major channels including regional channels and wholesalers to efficiently distribute rates and inventory, which has resulted in improved occupancy and revenue.  The ‘real-time update’ of rates and availability happens in the true sense helping us stay ahead in an extremely competitive market like Macau,” said Phillip Lou, E Business Manager, Hotel Okura Macau.

“It’s a powerful tool for the ease of connectivity and making quick updates across all channels seamlessly. The detailed demand information ensures our selling strategies work more effectively. On top of that, the excellent support and training gives us the opportunity to comfortably use new product features and make the most of their innovative offerings. We consider RateTiger a reliable partner for all our connectivity needs,” concluded Phillip.

Since partnering with eRevMax, the property has improved their online exposure considerably by expanding their distribution mix.

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eRevMax Certified Under EU-US Privacy Shield Framework

Hotel distribution connectivity leader eRevMax has announced that it has been certified from the U.S. Department of Commerce for the EU-U.S. Privacy Shield Framework program. This certification assures that eRevMax solutions meet European Union’s General Data Protection Regulations (GDPR) for the transfer of personal data between the U.S. and EU.

 

eRevMax’s solutions, RateTiger and LiveOS are used by over 9000 hotels globally for distribution connectivity. The self-certification validates the company’s already impressive data security initiatives including ISO/IEC 27001:2013 and PCI DSS certifications.

“This certification is a testimony to eRevMax’s commitment in delivering the highest standard for privacy and security to global customers. Our customers are very important to us, so we want to assure them, and their customers, that their personal information is safeguarded and that we have the most updated and appropriate data privacy systems and processes in place,” said Udai Singh Solanki, CTO, eRevMax.

Designed by the U.S. Department of Commerce and European Commission, the EU-U.S. Privacy Shield Framework reflects the new requirements for foreign exchanges of personal data for commercial purposes replacing the previous Safe Harbor framework.  The new arrangement includes stronger data protection obligations for companies receiving personal data from the EU, effective protection and redressal for individuals, and annual joint review to monitor the implementation.

To join the voluntary Privacy Shield Framework, eRevMax self-certified to the U.S. Department of Commerce and publicly committed to comply with the framework’s requirements. The company completed a rigorous process to align numerous privacy policies with the new regulations before receiving its certification.

To read eRevMax’s privacy policy click here . To view Bullhorn’s EU-U.S. Privacy Shield Framework certification click here . For more information about the EU-U.S. Privacy Shield Framework, visit www.privacyshield.gov.

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Hotel OTTO Berlin recommends RateTiger for channel connectivity

Hotel OTTO, an upscale property in Berlin has recommended RateTiger Channel Manager for stable and seamless connectivity with world’s leading OTAs. The hotel, which has been using eRevMax’s award winning distribution solution, has improved its online exposure resulting in positive revenue and occupancy growth.

Centrally located, Hotel OTTO is a modern property with 46 rooms catering largely to business travellers. Since 2010, the revenue management team has been using RateTiger to update rates and availability across online sales channels. Following the suggestion from RateTiger’s Connectivity Advisor, the hotel added top OTAs from China and South East Asia in their distribution mix. This improved the hotel’s exposure in upcoming markets and brought a positive impact to their online business

“We have been using RateTiger for the last 8 years and are very satisfied with the services that totally match our needs. Thanks to the diversity of their distribution portfolio (OTA, Wholesalers etc), we can connect with bigger number of distribution partners and have experienced a steady growth in our online business.  Amongst all the products I have used in the market so far, RateTiger remains one of the most powerful and efficient,” said Mihai Cucu, Revenue & Operations Manager, Hotel OTTO.

“Providing hotels with stable connectivity have remained our priority for the last 17 years. We have developed our channel ecosystem for hotels to improve exposure and tap new markets.  We are committed to adding value to our customers, and this recommendation shows how well we deliver when it comes to best-in-class technology and premium customer service,” said Alin Lazar, VP – Sales, Europe & Americas, eRevMax.

eRevMax offers strong connections with over 350 OTAs and 70 technology providers. The company provides channel management, business intelligence and connectivity solutions to hotels, groups and serviced apartment globally.

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Infographic: HospitalityUnited.Club releases Middle East Online Travel Trends at ATM

HospitalityUnited.Club, a consortium of travel technology companies, in partnership with RateTiger and LiveOS has published an infographic ebook titled ‘Middle East Travel Trends’ – highlighting key travel metrics and indicators in the region. Despite the ongoing turmoil, Middle East is on the course of recovery led by GCC countries, with Dubai retaining its lead position as the travel and business hub.

While three countries, namely Saudi Arabia, United Arab Emirates and Egypt still occupy the largest share of the travel pie, with 7 out of 10 travelers visiting them, the demography of the travelers are vastly different.
The ebook shows that even though online booking is growing fast, Middle Eastern travelers still largely refer booking through travel and tour operators. Interestingly, even for offline bookers, over 40% of them do their research and planning online. The online booking space is largely dominated by OTAs with over 75% market share. The region, with high mobile penetration is also adapting to mobile booking quicker than matured online markets like Europe and America.
The average Middle East traveler has a clear preference for luxury with Gulf countries’ nationals spending 4 times more than the global average. The demand for luxury also propelled hotel supply in the region. 26% of total hotel pipeline are for the luxury segment. While local luxury brands are making a mark, over 95% of luxury properties are operated by International Hotel Groups.
To know more about the trends, download the full infographic – https://goo.gl/YiyTgE
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The Week, That Was – January 2018- Week 4


In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Cyberattacks on Hotels – What Should Hotel Owners and Operators Do?

Protecting guests’ information (and employees’ information) from hackers is one of the biggest business challenges faced by hotel owners today. Data breaches can result in loss of reputation and loss of revenue, and can trigger costly lawsuits and government investigations.

https://www.htrends.com/trends-detail-sid-98173.html

OTAs serve up even bigger trouble for Asia-Pacific hotels

Online travel agents have captured a huge portion of the online hotel market in Asia-Pacific — phocuswright puts it at a massive 70 per cent — and a new report lays bare the impact on hotels.

http://www.travelweekly.com.au/article/otas-serve-up-even-bigger-trouble-for-hotels/

The state of Hotel Central Reservations Systems (CRS)

Today’s travelers have high expectations of a personalized e-commerce experience along their journey, which makes guest-centric functionalities a top priority for a hotel chain’s central reservations system (CRS). As a result, the hoteliers’ demand for innovative and improved CRS services continues to grow.

https://goo.gl/yHPZCt

8 traits every successful Revenue Manager needs

Have you ever wondered what it takes to become a successful Revenue Manager? The Revenue Manager has a key role in getting guests through the doors during periods of high and low demand. This article will uncover the 8 traits every successful Revenue Manager needs to do the job!

https://blog.netaffinity.com/8-traits-every-successful-revenue-manager-needs/

Why Expedia or Priceline Might Just Be the Next Great Hotel Brand

As online travel agencies decide whether to become more like hotel companies, whether by providing some of the hotel brands’ services directly to hotel owners or actually owning hotel assets, their counterparts — the hotel brands — are wondering how they might become more like online travel agencies, in some ways.

https://skift.com/2018/01/23/why-expedia-or-priceline-might-just-be-the-next-great-hotel-brand/

How to optimize hotel website images and why you should

Many search engine optimization industry experts have made the connection between optimizing images and improved Organic Search performance. Updating Title Tags, Alt Tags and Image Filenames are a few of the recommendations to best optimize images on a website for better search engine rankings and performance.

https://gcommercesolutions.com/optimize-hotel-website-images-and-why-you-should/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – January 2018- Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry partnerships, perspectives, and some general updates. Read on!!

Agoda certifies eRevMax as their Innovative Supplier delivering best-in-class connectivity solutions to hotels

Certification received for producing outstanding business exceeding expectations.

https://goo.gl/3VZ6Sn

TripAdvisor to roll out Sponsored Positions for hotels

TripAdvisor has rolled  their Sponsored Placements program which allows any hotel to bid to be at the top of the listings for any given destination. Previously, users could view the results by ranking, best value, lowest price, or distance, but if a hotel didn’t have the rankings to appear at the top of any of those criteria, they were all but invisible to the TripAdvisor customer.

https://www.tripadvisor.com/TripAdvisorInsights/n2796/drive-traffic-tripadvisor-sponsored-placements-accommodations

Google now lets travelers message hotels

Sending a “Message” is the newest call-to-action in Google’s My Business listing on mobile. Not only is this a free opportunity for hotels to connect with potential guests, but it is a more important new and direct channel for conversion from Google.

http://www.trustyou.com/blog/industry-news/google-listings-now-feature-messaging

2018’s top priorities for limited service hotels

It’s a well-known fact that today’s travelers are tech savvy, cost conscious, and come with high expectations compared to previous generations. In a rapidly changing industry that is increasingly focused on personalization, hoteliers are looking to stand out. Where there was once a very clear distinction between limited service and full service hotels, today we see the lines starting to blur. Many limited service hotels are offering more amenities, outlets and conveniences at a budget-friendly price point to satisfy today’s travelers.

https://www.tnooz.com/article/download-2018s-top-priorities-for-limited-service-hotels/

A revenue management perspective on 2017 and the coming year

Revenue management businesses are on the front line of many issues facing hoteliers today. As the hotel industry becomes subsumed into the wider “accommodation” industry, the demands on revenue management specialists widen accordingly. Here’s a perspective on 2017 and some thoughts on 2018 from Klaus Kohlmayr, chief evangelist for IDeaS Revenue Solutions.

https://www.tnooz.com/article/a-revenue-management-perspective-on-2017-and-the-coming-year/

Fornova Highlights Three Trends in Hotel Distribution to Watch

Fornova closed 2017 with year-over-year revenue growth in excess of 50%, and it raised a Series B financing to spur expansion in the year ahead, according to the company.

https://www.hotelbusiness.com/fornova-highlights-three-trends-in-hotel-distribution-to-watch/

Connect with us for your connectivity needs in this new year to make the most of online revenue. https://goo.gl/3gKUJZ

Thanks and have a good day!

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Agoda certifies eRevMax as their Innovative Supplier delivering best-in-class connectivity solutions to hotels


eRevMax, the leading distribution and connectivity solution provider for the hospitality industry, has been certified by Agodaas an Innovative Supplier Partner. The certification, offered to a select few, acknowledges the company’s continuous focus on innovation to deliver best-in-class solutions to its hotel partners. 
Agoda is one of the world’s fastest-growing travel portals with a network of over one million accommodation properties including apartments, villas, homes and hotels. The Asia based online channel caters to over 18 million customers across the world. eRevMax was one of the first companies to complete 2-way XML integrations with Agoda. The latest certification gives eRevMax the advantage to get new technology feature updates in advance, resulting in improved efficiency for hotel customers using RateTigerand RTConnect. 
“We are thrilled to acknowledge eRevMax as one of our Innovative Supplier Partners. Their solid performance achievements and demonstrated ability to drive innovation helps accommodation partners better manage their daily operations, whilst making clear and effective pricing decisions, thanks to eRevMax’s reliable and sophisticated technology,”said Errol Cooke, Vice President Global Partner Services at Agoda. 
“This certification from Agoda further highlights the industry acknowledgement of RateTiger and RTConnect solutions and the trust and goodwill we have established among the hotel community. We believe this is a direct result of our continuous effort on incremental improvements to make online distribution and channel management effortless for hoteliers, giving them more opportunity to focus on strategy planning and implementation,” said Caroline Faries, Strategic Account Director, eRevMax.
eRevMax offers strong connections with over 350 OTAs and 70 technology providers. The company provides channel management, business intelligence and connectivity solutions to hotel chains, 4* and 5* properties and large serviced apartment groups globally.
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eRevMax wins Mixed Doubles Category in Eco Park Corporate Golf Championship

The city’s newest golf destination at Eco Park witnessed more than 200 amateurs from 150 corporates houses and a number of professional golfers on Saturday, 25th November. Be it beginners or professionals, schools students or senior private company executives or retired personnels, everyone made a day out of playing at the 12-bay golf driving range inaugurated by NKDA in June this year.

The event was the Eco Park Corporate Golf Championship and leading corporates including the likes of Cognizant, TCS, IBM, Tata Steel, Yes Bank, Mahindra, IXIA, Infinity, SREI, Accenture, HSBC, SIDDHA, Atos, ONGC, Deloitte, Web Spiders, Tractors India, Godrej, Mjunction and Capgemini participated. eRevMax was represented by a 4-member team of Udai Singh Solanki, Anupama DasGupta, Rajib Roy and Neha Ginoria.
Mayukh Ray, Hotel General Manager, Ganga Kutir, Bengal Ambuja and Nikita Biswas of Tollygunge Club won the Men’s and Women’s Singles category with a mammoth drive of  296 yards and 207 yards respectively. The pair of Rajib Roy and Anupama DasGupta representing eRevMax won the Mixed Doubles category, with a combined drive of 232 yards, while the Veterans(above 50) category was won by the former IG of the Coast Guard, KS Sheoran with a 244 yard drive. It was a very positive ambience and good competitive spirit among all participants.
Among key dignitaries present were Mr. Debasis Sen, Chairman, HIDCO. Speaking on behalf of the tournament hosts, Mr. Sen said, “The state government is committed to make the city and New Town in particular, the most business friendly destination in the country. The Eco Park Golf Arena, with future plans of making it the regions best Golfing resort, is a step in that direction. We thank all the tournament sponsors and participants for making this tournament such a resounding success and hope to hold more such initiatives throughout the year.”

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The Week That Was – November 2017 – Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry partnerships, market performance and some general updates. Read on!!

Booking.com’s Genius rates land on metasearch

With barely any opposition from hotels, Booking.com is taking big steps to continue growing and capturing sales for your hotel which are currently coming in through other channels, including your own website.
https://www.mirai.com/blog/booking-genius-rates-published-on-metasearch-engines-what-next/?utm_source=newsletter&utm_medium=email&utm_content=genius_metasearch

Google Hotels Revamps Mobile Features as Its Ambitions Expand

Google has been rolling out changes to its hotel search on mobile and desktop platforms as part of a broader, year-long realignment of its travel strategy. Google wants consumers to buy more travel on it. That may prompt industry players to closely patrol the gray line between the search giant referring more customers to them and Google becoming customers’ first choice for booking trips.
https://skift.com/2017/11/29/google-hotels-revamps-mobile-features-as-its-ambitions-expand/

The hidden factors affecting your hotel forecast

Forecasting has been synonymous with hotel revenue management since its inception. From operational forecasts to demand forecasts, different hotel teams use and share these business projections to help establish ideal rates, allocate appropriate staff, and support property maintenance and operations.
https://www.tnooz.com/article/the-hidden-factors-affecting-your-hotel-forecast/

Hotel Yearbook: Saving the environment, one ‘thing’at a time: The Internet of Things and sustainable hospitality

The Hotel Yearbook is a family of publications that call upon a wide-ranging group of senior executives, analysts, consultants and opinion leaders from all over the world to ask, “What lies ahead for the global hotel industry?”
https://www.hospitalitynet.org/opinion/4085431.html

f you are looking to increase online visibility and booking revenue, please contact us for a free demo – write to marketing@erevmax.com and we can discuss how we can help expand your online connectivity.