Posted on

Newshound: Trends and Reports – Hotel Online Distribution


RateTiger launches Apple Mac version

RateTiger announced the launch of its RTSuite for Macintosh OS X. RTSuite, RateTiger’s premium rate shopping and channel management product has now been developed for Mac users. It will give hoteliers greater flexibility with rates and availability which they can now update via their MacBook.
http://www.traveldailynews.com/pages/show_page/46716-RateTiger-launches-Apple-Mac-version

Booked.net Integrates with RateTiger for Improved Update Functionality

Hoteliers’ can now update Booked.net through RateTiger’s XML interface transferring data in real-time. This development will enhance the performance of communication between the two systems and provides hotels with the ability to update Booked.net instantaneously with the correct rates and availability.
http://hotelmule.com/showthread.php?5946-Booked.net-Integrates-with-RateTiger-for-Improved-Update-Functionality

How well do you (and your team) know your competition?

Maximising your knowledge of your competitors’ product is a vital tool in any hotel’s sales and marketing efforts and investment decision making. However recent experience suggests that some of the basics are being forgotten. Today individual hotels, as well as large hotel companies, have access to more information than ever about their competitive performance and customer views.
http://www.hospitalitynet.org/news/4054053.html

Mystery travel: A new distribution channel

Several companies are cashing in on the mystery-travel trend, and hoteliers around the globe are utilizing the trips as a new opaque distribution channel.  According to EuroMonitor International’s Global Trends Report, mystery trips are quickly gaining popularity with consumers in North America.
http://www.hotelnewsnow.com/Articles.aspx/7106/Mystery-travel-A-new-distribution-channel

Last-minute hotel reservations on the rise

Smartphones are empowering a segment of hotel customers often overlooked by the industry: last-minute buyers who aren’t traveling. Hoping to draw impulsive buyers addicted to daily coupon alerts, hotels and online travel agencies are introducing a flurry of new specials and features targeting those who book a room locally on the day of the stay.
http://www.hospitalitynet.org/external/4054078.html

Hotel demand up in key central African cities

Hotel demand grew strongly across the three main economic centres in Western and Eastern Africa for year-to-date October 2011, compared to the previous year, according to data from STR Global, the leading provider of market information to the global hotel industry. Demand grew 27.9 percent in Lagos, Nigeria, 19.4 percent in Dar es Salaam, Tanzania, and 10.7 percent in Nairobi, Kenya.
http://www.hotelnewsnow.com/Articles.aspx/7083/Hotel-demand-up-in-key-central-African-cities

UK hotel prices explode for New Year’s

For the New Year’s Eve weekend report, cities across Europe such as Prague (268 percent increase), Edinburgh (196 percent increase), Venice (130 percent increase) and Amsterdam (119 percent increase) have significantly increased hotel prices compared to their average price for December. The UK has likewise experienced a jump in prices.
http://www.traveldailynews.com/pages/show_page/46734-UK-hotel-prices-explode-for-New-Year%E2%80%99s

Extended-stay 2012 RevPAR to outpace industry

Extended-stay hotels and the overall hotel industry follow very similar cycles. Consequently, if STR’s forecast of significantly lower revenue-per-available-room growth in the hotel industry during 2012 compared to 2011 is realized, extended-stay hotels likely are to follow a similar trend.
http://www.hotelnewsnow.com/Articles.aspx/7046/Extended-stay-2012-RevPAR-to-outpace-industry

Posted on

WTM 2011: RateTiger Updates

The recently concluded World Travel Market in ExCel London was a well organized show and one of the best in recent times. It provided good opportunities to visitors and exhibitors to do business as well as reach out to new contacts.

RateTiger was present in full force and most of our Sales Managers from across the globe descended upon London to witness this grand show. Below are excerpts from some of their feedback on the event –

Pilar Sanchez Aita, Sales Manager – Spain & Portugal says, “This year’s edition was excellent; it helped me further strengthen customer relations and gain new prospects. The main topics of my discussions revolved around new revenue trends such Flash sales (Groupon), Social Media booking engine, online distribution, the affect of the recession on Southern European markets for domestic travel, etc. RateTiger’s stand location was fantastic, which helped generate a lot of traffic.”

Ryan Haynes, VP – Global Marketing says, “This had to be the best show RateTiger has done in the 5 years of exhibiting at WTM. It was certainly the year for Technology and a year for Channel Management solutions with all global enterprises present and visible at the show. We had a busy four days and a very successful presentation on the second day delivered by Keith Povah.”

“As for the core discussions – Channel management, for the first time, was a key topic of conversation, while social media tried to reign supreme. Again the recent news and discussion surrounding TripAdvisor was not sitting well with hoteliers. Hotels are looking for tangible results from marketing and sales strategies and distribution was answering most of their questions. Many exhibitors were talking about RateTiger – some nice free marketing.”

Lilian Stjepanovic, Sales Manager – Eastern Europe quipped in, “The show was fantastic as I got to meet a lot of hoteliers from my region. Having the same stand location helps in the sense that most people know where to find us. Overall, a great show which makes a lot of business sense.”

Keith Watson, Division President – RTCorp concluded, “This year’s show was very successful. My team took the opportunity to setup many meetings with prospects we have been cultivating over the last 12 months. These went very well. We also met with some new potential customers, who liked what they saw in RTCorp. Our discussions focused around filtering shopped rates as well as better understanding price comparison websites.”

All in all, a grand show, very well organized and an event that will see RateTiger come back every year.

Posted on

eRevMax Anniversary Celebration – 10 years of innovation

The official corporate eRevMax 10th Anniversary celebration took place at the Nutfield Priory Hotels & Spa in Redhill Surrey. The evening event with VIP guests, business associates and partners was abuzz with discussion and interaction.

An exclusive meal followed a champagne reception in an elegant reception suite at the hotel accompanied by a string quartet of classical music. The founding presidents, Reuel Ghosh and Andrew Morsi, with the CEO, Sascha Hausmann delivered a speech reminiscing on a decade of eRevMax and RateTiger, recounting some of the more hilarious business encounters and silly mistakes all small businesses experience as they grow.

Following the dinner and it being Guy Fawkes Night in the UK it was the perfect opportunity to bring out the fireworks. We were entertained by a 15-minute firework display brightening the dark and dry cool night sky. After, we finished the evening in the bar to a soundtrack of light jazz music by band – Delta Detour.


To round the evening, our guests stayed the Nutfield Priory Hotel & Spa, enjoying everything the exquisite hotel has to offer. We’re now looking forward to celebrating many more successful decades in business.

Ryan Haynes is VP – Global Marketing at eRevMax and is responsible for driving all PR and Marketing activities of eRevMax and its various product brands globally. Ryan is based out of London and can be reached at ryanh@ratetiger.com
Posted on

Tigers in London for game planning

Tigers from across the world congregated in London, UK for the annual strategy convention. RateTiger representatives from Asia, Europe, South America and USA came to Reigate in Surrey to discuss plans for world domination.

In total there were about 30 of us looking at the new trends in channel management, the challenges hoteliers are facing and the effects that the economic situation could have on hotels. The International Sales Meeting gives us the opportunity to share best practices, identify similarities in market behaviours and plan product development to meet the new demands that hoteliers are facing with pricing, distribution and bookings.

This event is always an eye-opener as we discover there are similarities between Asia and USA while many European countries behave differently to each other. The past year has also seen emerging markets becoming more relevant for our technologies; through a series of regional sales presentations we learned which market wants what product immediately showing the differences in approach by revenue managers.


The three-day conference gave us all the opportunity to meet in person away from our emails and Skype in favour for more real discussion, debate and laughter. Now RateTiger has completed a very successful 10 years in the business, the team are pent up to drive forward for the next decade.

We’re ready for 2012.

Ryan Haynes is VP – Global Marketing at eRevMax and is responsible for driving all PR and Marketing activities of eRevMax and its various product brands globally. Ryan is based out of London and can be reached at ryanh@ratetiger.com

Posted on

ITB Asia 2011

The fourth edition of ITB Asia gave a record performance and attracted 7511 trade visitors representing 91 countries. Exhibitors from over 70 countries were represented from as far as Botswana, Finland, Croatia and Iraq as well as partner country Japan who reported an increase in business activity at ITB Asia 2011, reiterating the strength of the regional travel industry despite economic uncertainties.

RateTiger was among the exhibiting team and had a great show. I was there as part of the Asian sales team and was very glad to meet old and new clients as most people attending the show are now aware of our presence in this event. We received rave reviews about our product as well as visibility in the region.

Our discussions with hoteliers and travel fraternity revolved around the benefits of integrating with RateTiger as well as the necessity of Channel Management software in today’s time. Keith Povah, Division President – RTSuite gave a presentation on “The evolving world of hotel online distribution” which was very well received by attendees.

We had a pretty successful show and managed to create various new contacts. I look forward to ITB Asia 2012 which is expected to be bigger and better. 

Kenneth Yeo is Sales Manager – APAC at eRevMax and is responsible for sales of RateTiger products in the region. He is based out of Singapore and can be reached at kennethy@ratetiger.com
Posted on

The Park Hotels Installs RateTiger To Gain Competitive Price Intelligence

The Indian hotel chain with nine luxury properties in major Indian cities has implemented RTSuite Shopper, RateTiger’s online real-time rate shopping tool in five of its leading properties. The tool helps them analyze their market position by comparing competitor rate information across various OTAs as well as the GDSs. These rate reports help the hotel make informed decisions and react to market conditions in a timely and effective manner.

Rohit Arora, Corporate Director Sales & Marketing, The Park Hotels commented, “We have been using RTSuite Shopper for around two months and are very satisfied with it. RateTiger’s pricing reports are always accurate and up-to-date to the minute. We have so much confidence in the reports that we don’t want to look back. Earlier we gathered pricing data manually which took us around two – three hours for each hotel. With the implementation of RTSuite Shopper, we have saved a lot of time spending just ten minutes to monitor data for each hotel. This, in itself, speaks a lot about the tool’s efficiency and importance.”

Mr. Arora further states, “RateTiger’s easy-to-use functionalities make it a product of choice for us, while the different formats in which we can export reports further make it valuable. And the Rate Alert feature is simply amazing. You do not have to keep checking, whenever any competitor’s price goes beyond a defined threshold, the tool gives you an Alert and you can act instantly. RateTiger truly makes technology work for you.”

 
 
 
 
 
Posted on

eRevMax Annual Day Celebration 2011

“Lights, Camera, Action!” Our 10th year Anniversary celebration was nothing short of a glitz and glam affair and the evening was one to remember. eRevMax recently completed its 10th year in the industry and celebrations were truly spectacular. Thanks to the mesmerizing and enchanting music by maestro Tanmoy Bose and the crowd pulling songs by popular singer Rupankar, it became a grand show.

The evening was made even more special with the felicitation of our CTO & MD Udai Singh Solanki for completing 10 years with eRevMax. The emotion in his eyes and the tenderness in his voice said it all. Founder President Reuel Ghosh paid him a befitting tribute for his dedication and vision in helping mold the company to where it stands today.

When CEO Sascha Hausmann popped open the bottle of champagne to raise a toast for Udai, we got to witness a comical fun moment – our COO Michael McCartan showed his dexterous skills by catching hold of the flying cork with immense ease.

This was followed by a surprise. The senior team comprising of Founder Presidents Reuel Ghosh and Andrew Morsi, CEO Sascha Hausmann, COO Michael McCartan, CTO Udai Singh Solanki and CFO Lars Hahn (who unfortunately could not attend) were presented with their caricatures which were hilarious as well as personal. We eRevMaxians truly appreciate their commendable work and responsible leadership which drives the company to new heights.

Another important section of the evening – the Annual Awards ceremony, is always a special moment when the efforts of eRevMaxians are recognized. Whether it is for New Cubs, Employee of the Year, Innovations for future products or for Best Managers, each one was given due recognition for all the sweat and hard work. 


The evening wore on with good food and free flowing spirit while many of us had a gala time on the dance floor. All in all, it was a Night to Remember and we look forward to many more such celebrations, success and prosperity in time to come.

Krystan Mark De’Cunha is Senior Executive, Escalation Support at eRevMax and provides support to RTConnect clients globally. He is based out of Kolkata, India and can be reached at krystanm@erevmax.com

Posted on

IoH announces Aspiring Manager Awards 2011

The Annual Chairman’s Ball & Aspiring Manager’s Awards organized by the Institute of Hospitality, London branch took place on 28th October 2011 in a glittering ceremony at the newly re-opened Four Seasons Hotel, Park Lane, London.

I was there to attend the same as part of RateTiger’s partnership with IoH. The audience comprised of many of London’s top hoteliers and elite hospitality industry professionals. The event was interesting with this year’s theme being ‘Masked Ball’. The evening started with guests pleasantly posing for photos upon their arrival, thereby moving on to their dinner tables and soon the much awaited Aspiring Manager Awards were announced.
 

The winner of the evening was Nikki Goodwin (picture right) from Ramada Southport, who unfortunately could not make it to the event. The hotel GM Enda Rylands collected the Award on Nikki’s behalf.  Once the excitement of the awards was over, guests had the pleasure of masked dancing and enjoyed the live band, Versatility.
Overall a well organised event with lot of excitement and fun as well as opportunities to connect with friends from the industry.

Pictures from the event courtesy Chris Mann: http://www.cjmann.com/2011/10/ioh-chairmans-ball-awards-at-four-seasons-park-lane/
 

Casey Davy is Sales Manager – UK at eRevMax and is responsible for sales of RateTiger products in the region. He is based out of London and can be reached at caseyd@ratetiger.com
Posted on

RateTiger News

Global Hotel Exchange Utilizes RateTiger Effect

On Tuesday, a new, independent OTA announced a strategical alignment with RateTiger. Global Hotel Exchange, a cost free distrubution channel for hotels to launch in January, will leverage the power of global hospitality technology provider Rate Tager and eRevMax. Set to go live in January of 2012, Global Hotel Exchange (GHX) was founded by Tom Magnuson, CEO of Magnuson Hotels, the largest independent hotel group in the world. As part of the strategic move, GHX gains access to over 20% of the UK hotel market, not including the strength of Magnuson’s other 2,000 hotels in the US and across the UK.
http://www.argophilia.com/news/ratetiger-effect/24140/

WTM: 2011 Money Generation Machine

Travel Daily News reported this morning, the start of this week’s World Travel Market in London, the leading worldwide travel industry event, welcomed some 183 new exhibitors for 2011. From national tourism boards, destination management companies, to technology entities and beyond, ExCeL, London is the place to be November 7 through 10.
http://www.argophilia.com/news/money-generation-machine/24135/

WTM Travel and Online Technology region prepares for more visitors and buyers

World Travel Market, the leading event for the global travel industry, reveals that the number of pre-registered visitors interested in technology and online travel for WTM 2011 is already 13% up on the previous year.With a week to go until the event launches on Monday 7 November, the improvement on last year is likely to increase further.
http://www.incentivetravel.co.uk/shows/4013-wtm-travel-and-online-technology-region-prepares-for-more-visitors-and-buyers

JacTravel embraces hotel channel management

Travel wholesaler JacTravel has launched a new channel management service for its hotel partners to address what it says it has identified as an important growing market. Commercial manager James Blackmore has been appointed to head up the service and partners already signed up include RateTiger, TravelClick, Figaro, and A&O Hotels and Hostels. Channel management has taken off in recent years with some firms reporting double digit growth in sales and triple digit growth in usage, according to JacTravel. Sascha Hausmann,  chief executive of eRevMax, which owns RateTiger, said: “Channel management is becoming an essential technology to more efficiently and accurately manage the multiple sales channel landscape of the internet. Over the past two years we have seen an increase of over 150% of channel updates processed per month.”
http://www.travolution.co.uk/articles/2011/10/14/5103/jactravel-embraces-hotel-channel-management.html


Posted on

LodgeGate implements RateTiger for seamless online booking connectivity


Dutch-based company Hotels Online, provider of LodgeGate Hotel Management System (PMS), has selected RTConnect, the premium XML interface, for electronic rate and inventory distribution as well as reservations delivery.

RateTiger recently completed the 2-way XML connection integration with LodgeGate and its 150+ hoteliers are currently adopting the technology to better manage sales. Over 30 properties will soon be using the enhanced service and benefit from a two-way connection to their electronic distribution network. Customers of the PMS will be able to automatically maximize their online presence while avoiding over-booking through an easy-to-use interface.

LodgeGate’s customers can now easily manage and update multiple sales channels including the Global Distribution Systems (GDS), various Online Travel Agents (OTA), e-commerce and social media. Rate and availability data already present in their PMS can now be shared automatically with RateTiger’s channelmanager. This will save time and provide opportunity to make additional money.

As part of the interface, hotels will also receive booking confirmations directly into their property management system, therefore sparing the effort of manual data entry.