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Prologic First, Trivago and Atlantis join the eRevMax Partner Ecosystem

As lockdown and social distancing restrictions start to ease across the globe, domestic tourism is set to play a vital role in the rebuilding of economies. Advance hotel bookings are steadily rising in some parts of the world. Travelers are focusing on staycations and regional travel. Various OTAs are working closely with hotels to ensure health and hygiene protocols are strictly followed. They are offering new packages and creating local campaigns to attract guests and help increase hotel reservations. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online.  Here are some of our technology and channel partners leading in their specific markets. Get in touch if you wish to connect to any of our 450+ partners.

Prologic FIRST

One of our long-standing technology partners, Prologic First is known for its smart solutions for the hospitality industry. Over 2000 hospitality businesses across 40 countries use Prologic First as a preferred technology vendor. Their lead product WISH PMS is an advanced, new generation Hotel Front Office Software that consolidates all hotel front desk functions into a single workplace. Prologic First provides WISH PMS to both multi-property and standalone clients. With its contactless features, hotel guests can update their profiles, acknowledge registration cards, view the folio, avail express checkout, settle their bills and give feedback from their phones. If you are looking for a PMS provider, get in touch with us today.

Trivago

Are you looking to attract leisure travelers? Trivago, the global hotel search engine, empowers more than 120 million travelers every month in their search for the ideal hotel. In total, trivago’s sites cover more than 2.5 million hotels and other types of accommodations in 190 countries. Connect to trivago today through RateTiger and boost your hotel’s visibility with trivago’s Rate Connect and advertise direct rates to millions of travelers. Get your property listed now to grow your domestic booking share.

Atlantis

Are you looking to increase your hotel’s direct bookings? Implement a smart booking engine on your brand website for a smooth booking experience for your guests. Atlantis Online Reservation System (ORS) provides hoteliers with multiple direct booking solutions, including reservations management and integration to popular PMSs. Atlantis marketplace provides $450 million in gross bookings every year. If you are looking to change your booking engine, contact us today.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

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Travel Tech EMEA Day 4 – Operations – Automation vs Human touch: the impact on operation and customer experience

Hospitality, by definition, is the relation between the guest and the host. Since the very beginning, guest engagement is determined by human interaction. Even with the growing popularity of automation, the key differentiation between a good hotel and a great one has been the human intervention. All that has changed now.

If automation was one of the considerations for hoteliers in the beginning of the year, it has become the top most priority now. Covid-19 has been the biggest disruptor in modern times with guest behaviour and preference gone for a radical shift. Social distancing and minimal contact have become the norm forcing hotels to look beyond human-centric service and embrace automation.

If the smiling front desk and house-keeping staff were a key contributor to guest satisfaction, in the post-Covid world, the expectation is self-check-in and robot cleaning with personalized service in place. As hotels readjust their operations to minimize touch points, striking a balance between automation and human touch has become the biggest challenge now.

In today’s session at Travel Tech EMEA, Vinicius Geraldo of HS LATAM is joined by Neha Ginoria of eRevMax  to discuss with industry experts – Neil James of ReviewPro, Felix Said of myHotel, Erik Tengen of Oaky, Chris Alexadre of GuestRevu, Amit Rahav of HyperGuest regarding Automation and impact on hotel operations and customer experience. Join us – register now – https://register.gotowebinar.com/register/6930318956520107533

 

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Travel Tech EMEA Day 3 – Digital Marketing – New ways and changes on guest booking journey

We all have been hearing about the change in guest behaviour and booking journey. Truth be told, the world has changed. Social distancing has become the norm. Everyone is extra cautious, and it looks like this is the ‘new normal’.

The new buzzword for the hospitality industry is ‘hygiene and sanitization’. ‘Safety’ has become the foremost consideration for travellers and they are ready to pay a price for it. While online still remains the most preferred way of booking, guests are giving far more weightage to remote check-in, digital key and remote services replacing the earlier expected face-to-face interaction.

While breakfast buffet was the earlier norm, no-contact in-room dining is the preference now. Weekend DJ evening is a thing of the past, instead you need to highlight safety measures and seclusion that you offer.

As for booking window, predictable seasonality is over for the time-being. With Europe and USA facing the second wave, there is apprehension and fear which is reflected in the irregular booking behaviour. Sadly this is expected to stay so and hoteliers need to adjust to shorter lead times. Non-refundable early booker rate is a thing of past. Guests now expect extra flexibility and support.

Brands across the globe are now coming to terms with the volatile business environment. What does this mean for hotels and their online digital marketing?

In today’s session at Travel Tech EMEA, Cofounder Vinicius Geraldo joins Alejandro Gomez and Rita Jusztina Varga along with the expert panel of speakers – Rodrigo Teixeira from Asksuite Hotel Chatbot, Nicola Seghi from SimpleBooking, Alberto Recanatesi from Bookassist, Theodoros Katsimpras from Bookonlinenow and Pavlina Zychova from MyStay to discuss Digital Marketing – news ways and changes in the guest booking journey. Register to exchange ideas and insights with the stalwarts – https://register.gotowebinar.com/register/6930318956520107533

 

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Travel Tech EMEA Day 2 – Online Sales and Distribution – Demand generation strategies

For over nine months now, the hotel industry is in a survival mode. The global hospitality industry has been facing its worst crisis, and with Europe again going for stricter restrictions and lockdown, hoteliers are grappling with the distribution challenge. The revenue needed to stay afloat in business is putting pressure on hotels to focus on occupancy. However, the long-term profitability requires a hard look at the distribution approach given the traditional channel-mix has become a thing of past.

As seen in the past crisis of 2008, this is also the time for hoteliers to rely on OTAs for driving demand in the post pandemic world. A smart distribution manager would also ensure there is no brand dilution due to price cutting. With guest behaviour going through a radical shift, hotels need to adapt to changes, and focus on the value addition through transparency, visibility, promotions and personalized communication on key channels while preventing inventory leak.

In today’s TRAVEL TECH EMEA Day 2 session, HS LATAM Founder Vinicius Geraldo joins Lybra- Zucchetti’s Jennifer Nagy and FunnelTV’s  Enzo Aita to discuss Online Sales and Distribution – Demand generation strategies in difficult times, with our panelists – Francine Heywood from OTA Insight, Rudi Azevedo from RM_Academy, James Bishop from SiteMinder and Claudio Limacher from YieldPlanet. Do join the session – https://register.gotowebinar.com/register/6930318956520107533

 

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Travel Tech EMEA Day 1 – The New Normal of Pricing Strategy

With the second phase of lock-down and restrictions in many countries in Europe, the hotel industry is again facing confusion and uncertainty. The pandemic has made the job of the hotel revenue manager even more difficult. With historical demand patterns, key metrics for forecasting becoming obsolete, hotels need to overhaul their traditional revenue management technology.

Historically, every time the industry has hit a crisis, many hoteliers resort to discounting in order to stimulate demand. However, experts warn that price cut is not the solution. Far from the easy way of price war, it is time for the hospitality industry to reset the traditional way of revenue management and rebuild a recession-proof pricing strategy.

In today’s session at the Travel Tech EMEA, founder Vinicius Geraldo will be discussing all this and more with Paula Carreirao. Joining them on the panel is Damiano Zennaro from IDeaS Revenue Solutions, Erik Muñoz from Lybra | Assistant RMS, Fernando J. Cuesta from Amadeus and Philip Niemann from Atomize. Do join the exciting session on Revenue Management: The new normal of pricing strategy. Register now if you haven’t yet – https://register.gotowebinar.com/register/6930318956520107533

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Winding Tree, Skyware Hospitality Solutions and Veturis Travel join the eRevMax Partner Ecosystem

Travel has become a privilege again. Staycations are now popular in and around, hotels are now giving lucrative packages and deals to the customers. Domestic tourism is expanding rapidly with the dominance of last-minute bookings. Various OTAs have launched multiple programs to help hotels attract more guests as well as offer a safe and clean stay environment. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online.  Here are some of our newly connected channel partners leading in their specific markets. Get in touch with us if you wish to connect with these channels or any of our 400+ distribution channel network.

Winding Tree
We are glad to feature our partner – Winding Tree, the first platform to process a hotel booking on a public blockchain. The core of the platform is open source and distributed, which creates endless possibilities for real customer use, including lower costs, security, connectivity and unlimited innovation opportunities. Hotels and travel providers can choose to accept fiat or crypto on the Winding Tree platform, and payments can be in the form of fiat, credit card or cryptocurrency, namely Lif tokens or Ether. If you are looking to make travel cheaper for travelers and more profitable for providers, connect to Winding Tree via RateTiger today.

Skyware Hospitality Solutions
One of our long-standing PMS partners, Skyware Hospitality Solutions is known for its powerful property management software and smart automation simplifying hotel operations. Skyware offers the best cloud based property management system for the hospitality market. With it’s seamless integration, scalability, and multiple paths for direct bookings, it is designed for properties of all sizes. Please contact us today if you are considering switching your current PMS, or just interested in seeing a new vendor.

Veturis Travel

Headquartered in Spain, Veturis Travel is an online travel wholesaler with a presence in 90 countries. They delivered over 700,000 reservations last year and have a network of over 25,000 agencies. Veturis Travel specializes in hotels, cruises, transfers, tour packages and other travel products and has been ranked as ‘1,000 Companies to Inspire Europe’ by The London Stock Exchange Group. Recently the company has integrated with eRevMax to facilitate real-time data transfer between hotels and the bed bank through RateTiger and LiveOS platform. Get your property listed now to expand your visibility amongst European travellers.

Are you looking to manage any new channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

 

 

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5 things to look for when switching your Booking Engine

These days it is as important for hospitality businesses to have a website of their own as their brand name. Direct booking means more profit, and that is only possible when you can offer booking capability in your website. Whether you have a small hotel in a quiet town or an independent boutique hotel or managing hotel chains in some of the best destinations across the world, you have to show your presence through your website.

And not just a website, but a site which shows your brand ethos and value proposition to grab the attention of your target market and makes travelers interested enough to drive bookings.

To make your hotel brand site visible, hotels need to have a beautifully designed website. Stunning hotel website that is rich in content can help attract potential travellers and influence them to book a room. Attractive images and strong content play a vital role in hotel’s website search engine ranking.

What is a Hotel Booking Engine?

The Internet Booking Engine or Hotel Booking Engine is an application that allows customers to book online directly on the hotel brand website. Here are some important factors that hotels need to take into account when switching their booking engine –

Customizable and Scalable – A booking engine should be powered with advanced customization capabilities including description, amenities, media, color, theme, search engine optimization and more. RateTiger Booking Engine powered by LiveOS is one of the most advanced solutions available in the market that helps you win more direct business. The product has flexible pricing model to manage costs for new and existing bookings while increasing revenues.

Multi-lingual and Multi-currency – Hospitality industry is one of the most diverse in the world. Since it involves a wide variety of customers from different regions and countries globally, hotels should make the booking process smooth for the customers without any language barriers as well as supporting multiple currencies.

Plug & Play – connect to your website easily– This feature of RateTiger’ s booking engine, will allow hoteliers to set up the booking engine easily. An online booking engine works by plugging into your hotel website and processing secure online reservations made through the website. The data is then passed onto your property management system so you can access and manage the bookings seamlessly.

Integrations with third party PMS / CRS / RMS – Managing room rates and availability on your brand website has never been this transparent.  You are always just one click away in making updates to your rate plans, room types, policies and hot dates across any channel(s). Auto-sync rates and availability with seamless integrations to your PMS/ CRS/RMS or channel manager.

Data safety and security – When guests are making bookings, a hotel’s booking engine should securely accept the credit card/ net banking payments. Streamline your payment process with a seamless and secure, PCI compliant payment gateway.

RateTiger Booking Engine, powered by LiveOS, is a next-generation online reservation solution that enables hotels to offer direct bookings from brand and mobile sites. It offers simple, elegant and easy-to-use interface for seamless guest experience.

RateTiger offers multiple solutions including CRS / Channel management capabilities, Booking Engine, Rate Shopper, GDS & Metasearch management, Website development, and Business Analytics for individual and chain hotels, all from one integrated platform.

Make your website your most profitable booking channel! Contact us for a ‘no-obligation’ demo and free trial today – https://www.erevmax.com/erevmax-contact.html

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CHANNEL UPDATE – SEERA and ESTUR join the eRevMax Partner Ecosystem

Booking.com introduces Promotions API through RateTiger CRS

A host of popular destinations are reopening and starting to welcome travelers again. As hoteliers, are you implementing relevant solutions to optimize your hotel revenue and selling on the right channels?

eRevMax continues to integrate with distribution partners worldwide and this week’s highlighted channels include Seera (formerly Al Tayyar Travel Group), the largest travel and tourism group in the MENA region as well as ESTUR the popular Tour Operator company in Mexico. Various OTAs have launched multiple programs revolving around stricter cleaning protocols and safety measures to help hotels attract more guests.

Further, eRevMax has been working closely with Booking.com to develop the Promotion API, so that hotels can create and manage promotions and packages directly from their RateTiger / LiveOS platforms.

Connect to any of our 400+ demand partners and manage all your channels seamlessly from one central platform – RateTiger. Reach out to us if you wish to connect to any of our integrated channel partners.

Seera

Looking to expand into MENA region and get your brand in front of a qualified and affluent audience? Connect to Seera (previously known as Al Tayyar Travel Group). Headquartered in Riyadh, Seera witnessed 4.3 million mobile app downloads and had 3.2 million travellers making their bookings through them last year. Seera’s leading travel brands include Tajawal, Elaa and Mawasim targeting different market segments. Through Mawasim, SEERA Group’s B2B solution provider for Hajj & Umrah tourism, 30M umrah visitors are expected to travel by 2030. Get your share of bookings in the Saudi and Middle East market with Seera – add them to your distribution network today and increase online bookings.

Estur
If you are targeting leisure travellers in Latin America, sign up with ESTUR, the popular Travel Wholesaler / Tour Operator company in Mexico working with airlines, travel agencies and hotels for more than 30 years. ESTUR believes in exploring new hotel concepts and offers its client the best options. The channel focuses on beach destinations and city hotels and selectively picks properties in each market that it can sell in volume. Get your property listed with ESTUR to attract domestic bookings in Mexico.

Booking.com Promotions

Attract more reservations by creating and managing Promotions and Deals on Booking.com, directly from your RateTiger / LiveOS dashboard. Promotions are special prices that your hotel can offer during a certain time window, or to a certain type of booker. You can create three types of Promotions – Basic Deal, Mobile Rate and Profile Rate. Reduce one more step in your daily operations – no need to go to the channel extranet for updating promotions. With RateTiger, you can manage everything from a single window! Promote exciting deals and boost your hotel occupancy – capture the available demand and increase online revenue. Contact us to know how it works.

Are you looking to manage any new channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

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Saudi Arabia Shows A Positive Year for Travel

Hospitality in Saudi Arabia is showing the strongest recovery from the Covid-19 shutdown in Middle East, with advance hotel bookings steadily rising. The Kingdom is developing several new projects to enhance tourism as part of the country’s strategy to diversify its oil-dependent economy. Tourism and hospitality sectors are expecting a big push with new opportunities through government grants and aids.  The Kingdom has been easing travel restrictions and started welcoming tourists and issued more than 400,000 tourism visas, as per Saudi Tourism Authority’s Hamidaddin, which is making the Kingdom the fastest growing destination in the world. In addition, travel restrictions are expected to be lifted in Saudi Arabia for citizens at the beginning of 2021.

The Government has announced its plans to reopen the two holiest sites in Islam to pilgrims in October. Local and foreign residents of Saudi Arabia will be permitted to enter the Grand Mosque in Mecca and the Prophet’s Mosque in Medina for the year-round umrah pilgrimage seven months after visits were suspended.

Recently Saudi Tourism Authority started a campaign “Saudi Summer” which is encouraging their native travelers and expats to enjoy 10 destinations from Red Sea, beaches and forests to mountain peaks and historic areas. The authority is working with 90 travel trade and hospitality partners to create more than 100 packages across the 10 destinations. In August, the advance bookings in Saudi Arabia exceeded pre-Covid level reaching 110%, as per eRevMax, an award winning travel technology company. The country is already starting to welcome a limited number of pilgrims following months of tight restrictions. The total number of inbound and outbound tourist trips in Saudi Arabia is expected to reach 62 million trips by the end of 2020.

Over time, domestic tourism in Saudi Arabia has received a major boost, which is helping the Kingdom’s economic recovery. The Saudi Authority are looking to reopen the Umrah market in a phased manner and are expected to announce new measures and protocols to boost travel confidence. Further, OTAs like our partners Seera, Halal Booking and other sales channels have been offering promotions and discounts on online bookings, which is proving to be attractive for traveller and pilgrims. This has led to a rise in domestic tourists who are now making a beeline for Saudi Arabia to experience its ancient trade centers and unexplored places within the kingdom.

Saudi Arabia has the second highest number of Covid-19 cases in the region. However, with patient recovery rate higher than the global average, the Kingdom has been easing restrictions since June.

With increasing competition and price sensitive guests, hoteliers need to ensure they are visible on multiple OTAs and metasearch channels as well as keep their brand website updated to be able to achieve maximum occupancy and meet revenue targets. Hence, knowing the right channels that bring business to your city is a key and being connected to them is very important for your online sales strategy. To find out how you can improve online revenue, contact us today and speak to our connectivity advisor – https://goo.gl/3gKUJZ

 

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Introducing Promotions for Booking.com through RateTiger CRS

RateTiger Central Reservation System has been enhanced allowing users to create and manage promotions for Booking.com directly from their RateTiger dashboard. Promotions are special prices that a property can offer during a certain time window, or to a certain type of booker. In RateTiger Settings, they appear under the Promotions tab in the Inventory Module.

On booking.com, hotels can create three types of Promotions from their RateTiger dashboard – Basic Deal, Mobile Rate and Profile Rate.

Basic Deal Promotion:

  • Easy and fully customizable promotion, which will give the guest a discount on selected rooms and rates.
  • Customize the promotion for everyone or members only
  • Control on MLOS, Dates and Room Type
  • Hotels can run the promotion for various Rateplan and Payment options

Mobile Rate Promotion: Options for-

  • an app only rate- i.e, guests booking (only) through Booking.com mobile app would get this discount
  • dot rate and t.dot rate- i.e, guests booking through the Booking.com website on their mobile browser

Profile Rate Promotion:

  • Target the promotion to a certain set of guests
  • Discount can be displayed only to verified, logged-in business travelers, and will apply to all your room types, rates and dates except excluded.

Monitor your Promotions:

  • On your RateTiger dashboard, the View and Apply Promotion widget provides a detailed report of all the existing promotions and allow users to modify / deactivate a campaign.

RateTiger CRS, powered by LiveOS, is the next-generation reservation management platform for hotel revenue managers to manage multiple distribution channels including web, mobile, voice, travel agent and online travel agent (OTA) channels.

This is a very exciting opportunity as this marks the start of a series of upcoming releases, to give hotels different ways to create and sell Promotions on multiple platforms through RateTiger.

Get connected to RateTiger today and start selling promotions. Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ