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The Week, That Was – June 2020 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hotel recovery can only go so far without group bookings

Group business and convention travel do more than contribute to a hotel’s occupancy and revenue per room figures. These types of bookings also fuel profitability in an array of revenue streams and amenities at a property.

https://news.yahoo.com/convention-plateau-hotel-recovery-only-120035108.html

UK’s hotels and restaurants will reopen on July 4

Hotels, holiday apartments, caravan parks and campsites will be allowed to operate, as long as shared facilities are kept clean.

https://www.telegraph.co.uk/news/2020/06/23/travel-news-air-bridges-uk-quarantine-portugal-spain-greece/

Inviting hoteliers to share their opinions for Hotel Sentiment Survey

The travel and hospitality industry globally have faced unprecedented impact due to the coronavirus pandemic which has adversely affected hotel revenue, occupancy and ADR. eRevMax is conducting a short survey to understand the challenges you and your business are facing. The survey results will be published and made available to all participants, and will provide a reflection of the hotel sentiment and an understanding of where we are moving as an industry. Share your valuable inputs through this 2-min survey –

https://www.surveymonkey.com/r/hotelsentimentsurvey2020

Knowing your hotel channel manager in the post COVID world

With the easing of lockdown in many parts of the world, travel and hospitality businesses are starting to open up. As more people start to venture out, hotels need to be ready to attract these travelers. As per recent reports, travel related online searches are picking up. With the shortening of booking windows and increase in domestic short haul holiday bookings, hoteliers need to have their distribution strategies in place. The need of the hour is to connect to the right channels and manage them effectively.

Find out how your channel manager and connectivity provider plays a key role in current circumstances – https://lnkd.in/dBdn7vT

Pricing tactics vary by sector as consumers return to travel

As the travel industry slowly and erratically reopens, some airlines and hotels, as expected, have begun slashing rates to lure travelers back to their struggling businesses.

https://www.travelweekly.com/Travel-News/Tour-Operators/Pricing-tactics-vary-by-sector-as-consumers-return-to-travel

 Trip.com joins Google to launch Travel Trends Report.

The report provides a detailed snapshot of how consumers are responding to the evolving dynamics within the travel industry, as well as the expected trends for travel over the coming months.

https://www.prnewswire.com/news-releases/tripcom-group-joins-google-to-launch-travel-trends-report-301081707.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

 

 

 

 

 

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Knowing your hotel channel manager in the post COVID world

Covid19 has changed the travel industry. With travel going south, hotel industry is being forced to make adjustments in the wake of plummeting occupancy. Facing an unprecedented crisis, hotels of all sizes across the world are desperately rethinking strategies as they plan to recover and rebuild.

Even as cost cutting becomes norm and investment on technology infrastructure is being scrutinized, technology is going to emerge as a hotelier’s trusted best friend when it comes to optimizing operational efficiency.

As travel slowly opens, the initial demand build-up is expected to come from local and domestic travel. This trend is being witnessed in markets like China where hotel occupancy is driven by staycation, drive-in and local travelers. Markets which have been dependent on international travelers are expected to take longer to recover than one with stronger domestic base.

This is the time for hoteliers to evaluate their online distribution mix. According to a recent report by Sojern, hotel bookings to Abu Dhabi within a 48km radius accounted for 77 percent of all bookings in April and domestic travel from Dubai accounted for 91 percent of searches and bookings within the same radius.

It is important to capitalize on the local channels. Hotels need to monitor their production data and upcoming booking trends to identify the more profitable channels. Effective channel management can assist hoteliers with both issues – by increasing visibility and allowing for variable rate changes between seasons.

The challenge for many hoteliers in managing these channels is to ensure accurate rates and inventory allocation to optimize each channel to increase sales and maximize revenue. It is necessary to have an effective hotel channel manager for every property. Proper channel management also needs a pooled inventory model. Pooled inventory makes sure that hotel rooms are simultaneously promoted across every channel with no concern of overbooking. It is now time to focus on strategies rather than updating channels. Along with finding out the right vendor for your distribution management, always check whether the provider is PCI and GDPR compliant.

Take complete control of your revenue and channel management strategy to control distribution costs and drive more direct bookings. Considered one of the best hotel channel manager in the market, RateTiger is integrated with more than 400 OTAs and working closely with 9000 hotels globally. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger , LiveOS and AgentX101.

Connect with us for your connectivity needs to make the most of hotel online revenue- https://goo.gl/3gKUJZ

 

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The Week, That Was – June 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Moving the distribution landscape beyond ‘hotel room only distribution.

Total distribution will allow hospitality brands to enhance the full guest journey, while providing more unique and customized experiences for their first-time and repeat visitors, and in turn, capture brand loyalty to improve their bottom line.

https://www.hospitalitynet.org/opinion/4099189.html

The future of hotel design after coronavirus, according to hospitality architects.

Hotel designers are reworking existing projects and starting new ones with a focus on social distancing and contact-free systems. Expect fundamental changes to hotels’ meeting spaces, lobbies, guest rooms, and food and beverage options.

https://www.businessinsider.com/future-of-hotel-design-after-coronavirus-hospitality-architects-2020-6?international=true&r=US&IR=T

Analysis by McKinsey and trivago: Corona is changing German travel habits

New data by hotel price comparison site trivago shows that Germans are avoiding long-distance trips this year.

https://www.globenewswire.com/news-release/2020/06/16/2048493/0/en/Analysis-by-McKinsey-and-trivago-Corona-is-changing-German-travel-habits.html

Travel corridors offer path to Europe’s rebound

Confidence in a recovery is growing among European hoteliers due to lockdowns being lifted and travel corridors being established between member nations and even some non-European destinations.

https://hotelnewsnow.com/Articles/303131/Travel-corridors-offer-path-to-Europes-rebound

Google: Travel-related searches are slowly increasing again.

Using Google search data, a Joint Research Centre team has created a set of indicators to analyze how the worries of EU citizens change as the coronavirus pandemic evolves.

https://medicalxpress.com/news/2020-06-google-insights-eu-citizens-coronavirus.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – June 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hospitality experts organize Fireside Chat to discuss Reopening of Travel and New Strategies

With experts from across 4 countries, this one’s going to be interesting. Join the conversation on Tuesday 16 June 2020 to hear from hoteliers on their reopening strategies and how technology can support them. Register today – https://lnkd.in/gFZvUwi

TripAdvisor study outlines five-stage hospitality recovery

TripAdvisor’s latest study, “Beyond COVID-19: The Road to Recovery for the Travel Industry,” outlines a five-stage recovery for the travel and hospitality industry: Decline, Plateau, Emerge, Domestic Travel, and finally, a return to International Travel.

http://ir.tripadvisor.com/news-releases/news-release-details/tourism-during-covid-19-tripadvisor-releases-findings-staged

Hotel Guest Expectations in the time of COVID-19

For a traveler, a hotel room is like a home away from home. The one main exception however is that hundreds of strangers would have used that hotel room in the past. Hence maintaining cleanliness is very important in the hospitality industry, but with the spread of COVID-19, in which it is said that the virus can live on surfaces for a few hours to days, proper sanitization of guest rooms has become paramount.

https://erevmax.com/blog/index.php/2020/04/hotel-guest-expectations-in-the-time-of-covid-19/

What does ‘travel freely’ mean in the new era?

Travel, the luxury most of us took for granted up until March, has never felt more needed, with many of us desperate to swap the four walls that kept us safe in isolation for the white-washed stone of a Spanish villa. But from self-cleaning hotel rooms to temperature checks at airports, what will holidays actually look like post-coronavirus lockdown?

https://www.cosmopolitan.com/uk/entertainment/travel/a32809787/travel-holidays-after-coronavirus-lockdown/

 Transparency key to provide service to future tourists.

Transparency will be the key to provide service to the future tourists. During this COVID-19 pandemic, many aspects of future travels have been labelled as ‘uncertain’. Intermediaries offering more information and clearer policies will indisputably be at an advantage in terms of restoring consumer confidence, says GlobalData, a leading data and analytics company.

https://www.globaldata.com/travel-intermediaries-need-to-increase-transparency-to-restore-consumer-confidence-says-globaldata/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – June 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

45% of Chinese willing to travel overseas.

A recent PATA survey found that 60% of Chinese intend to travel in 2020 and 45% are willing to travel abroad.

http://www.tradearabia.com/news/TTN_368536.html

Japan considering a travel bubble for overseas business travelers.

The country plans on prioritising entry for business people from China, South Korea, Australia and, surprisingly, the US to help boost the economy.

https://www.timeout.com/tokyo/news/japan-is-considering-a-travel-bubble-for-overseas-business-people-and-tourists-060120

HUC offers software development, project management and other services

Whether it is through short term projects or one-off development requirements, HUC offers a ready pool of skilled resources that can get your project up and running at the earliest. Contact with your requirements today on marketing@hospitalityunited.com.

https://www.hospitalityunited.club/information-hub/

HSMAI: Revenue management experts discuss strategy.

Revenue Managers, System Operators and Data Scientists share their perspectives on how to best prepare for the recovery.

https://www.youtube.com/watch?v=-w5_LiGspKw&feature=youtu.be

US hotels win backing for ‘Stay Safe’ reopening

The Global Business Travel Association called on hotels to discuss the opportunities for collaboration and a joined-up approach to the recovery period, as properties around the world look to reopen and start welcoming guests.

https://www.travelweekly.co.uk/articles/373215/us-hotels-win-backing-for-stay-safe-reopening

How Travel Has Changed Since The Pandemic — And How It Should Change

The travel industry’s recent changes may have saved their businesses for now, but adjusting a few refund policies and cleaning rooms more thoroughly has not ensured their long-term survival.

https://www.forbes.com/sites/christopherelliott/2020/05/31/how-travel-has-changed-since-the-pandemic—and-how-it-should-change/#8024d384d641

How do you know if your hotel room is really clean amid coronavirus?

It’s almost impossible to find a hotel that hasn’t introduced a new sanitation program, promising its rooms are squeaky clean and will be coronavirus-free. How do you know if your hotel room is really clean?

https://www.usatoday.com/story/travel/hotels/2020/05/29/hotel-rooms-during-coronavirus-pandemic-how-know-if-theyre-clean/5275952002/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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Hotel Guest Expectations in the time of COVID-19

For a traveler, a hotel room is like a home away from home. The one main exception however is that hundreds of strangers would have used that hotel room in the past. Hence maintaining cleanliness is very important in the hospitality industry, but with the spread of COVID-19, in which it is said that the virus can live on surfaces for a few hours to days, proper sanitization of guest rooms has become paramount.

In today’s times, it is important that hotels align with changes in guest expectations and take appropriate measures to make the guests feel safe and comfortable. eRevMax shares some tips that hotels can implement now to be future ready for when travel rebounds and guests start to pour-in.

To connect to new source markets or other tips and tricks on improving your hotel revenue flow,  reach out to us on marketing@erevmax.com.

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Fighting Coronavirus: 5 short-term revenue generation tips for hotels

As the situation surrounding the COVID-19 outbreak continues to evolve, it’s time to join forces and participate in virtual discussions to learn new revenue sources for your hotel business.

5 short-term revenue generation tips –

– Self- isolation packages – Offer rooms for self-isolation stays in well sanitized rooms.

– Quarantine facility – Contact your local government health bodies to offer lodging and fooding to affected people in a 14-day quarantine package rate.

– WorkFromHotel space – Create a weekly package offering stay, all meals and hi-speed internet and promote to professionals who want to stay comfortably without worrying about daily chores.

– Extended Stay – Focus on offering extended stay packages at affordable rates with well sanitized rooms, meals and wi-fi included, to expats that might be staying in costly rented places and looking for alternative stay options.

– Brand visibility – Maintain your presence through social media and have regular contact with loyalty guests – as soon as people are ready to book, they will remember and reach out to you.

We are here for you! Together we are stronger.

Contact us on marketing@erevmax.com to set up a discussion with one of our revenue management and connectivity advisers.

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The Week, That Was – March 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Webinar: Path to Recovery for Travel Businesses – United We Can

The ultimate extent and duration of the COVID19 outbreak is still unknown – what steps can we as travel businesses be taking to weather the storm? HospitalityUnited.Club invites industry leaders to join us for a Webinar to discuss best practices and new strategies to help your business stay buoyant and come out stronger with a defined path to recovery.

REGISTER NOW: https://lnkd.in/fPucm5J

The coronavirus crisis is making travel cheaper

Fifty-five percent of American travelers have canceled upcoming travel plans, primarily through May. Travel deals are emerging amid the chaos of the global coronavirus outbreak. Many people are probably wondering if now is the right time to buy, whether for an out-of-town jaunt or a big summer vacation.

https://www.cnbc.com/2020/03/17/heres-why-you-should-resist-the-urge-to-grab-cheap-travel-deals.html

UK: Empty hotels will be turned into makeshift hospitals

BRITAIN’s empty hotels will be turned into makeshift hospitals and operating theatres will be transformed into wards to help the NHS cope with the coronavirus.

https://www.thesun.co.uk/news/11177679/coronavirus-britains-empty-hotels-will-be-turned-into-makeshift-hospitals-to-help-nhs-cope/

Travel industry slashes ad spending in half amid coronavirus

Marketers need to be prepared for the possibility that demand for travel-related services might snap back as the traditionally busy summer travel season gets under way from mid-June through August.

https://www.marketingdive.com/news/travel-industry-slashes-ad-spending-in-half-amid-coronavirus/574257/

OTAs overwhelmed by Coronavirus cancellations

The entire travel industry is struggling to keep up with a wave of cancellations related to coronavirus. But OTAs are hit especially hard. As hotels tell their customers they can’t help process cancellations, sending them right back to the OTA they booked with, both Expedia’s and Booking.com’s customer service is nearly impossible to reach.

https://edition.cnn.com/travel/article/third-party-booking-sites-coronavirus/index.html

Sojern: Insights on COVID-19 travel impact

With more than 127,000 infected as of March 12th, COVID-19 is having and will continue to have a significant impact on many industries. The travel industry is no exception, and in fact, maybe the hardest hit as hotel bookings drop and airline ticket sales take a plunge.

Download Sojern’s latest COVID-19 travel insights – https://www.sojern.com/blog/covid-19-insights-on-travel-impact/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

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The Week, That Was – March 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Digital marketing in the age of coronavirus – what travel brands need to know

As markets around the world reel from the turmoil of the COVID-19 coronavirus, companies of all sizes are feeling the effects – perhaps none more so than those in and adjacent to the travel industry. The crisis is forcing companies to reevaluate many aspects of their financial plans for the foreseeable future and – particularly for those operating in the B2C space – to reassess their digital marketing strategies such as paid search.

https://www.phocuswire.com/coronavirus-covid-19-travel-digital-marketing-strategies

How Airbnb, hotels are responding to the coronavirus outbreak

Marriott International, Wyndham Hotels & Resorts, Hotels by Hilton, and more are waiving cancellation fees for hotel stays through March 31 booked by guests traveling to or from countries such as China, South Korea, and Italy.

https://www.msn.com/en-us/travel/news/how-airbnb-hotels-are-responding-to-the-coronavirus-outbreak/ar-BB115mlF

New GBTA Research Shows Coronavirus Continues to Impact the Business Travel Industry

Around the globe, more companies are canceling or suspending business travel due to the coronavirus. Business travel to Asia has been impacted the hardest, with at least three of every four companies reporting they have canceled or suspended “all” or “most” business trips to China (95%), Hong Kong (87%), Taiwan (79%) and other Asia-Pacific countries (e.g., Japan, South Korea and Malaysia; 77%).

https://www.gbta.org/blog/new-gbta-research-shows-coronavirus-continues-to-impact-the-business-travel-industry/

Mauritius based luxury eco-lodge recommends RateTiger for hotel channel management

The flagship address of Mauritian green tourism, Lakaz Chamarel Exclusive Lodge, has recommended eRevMax solutions for connectivity and online distribution. The hotel is using RateTiger Channel Manager and Price Shopper and deriving immense benefits in terms of effective pricing data and expanding online visibility through efficient channel management.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/mar2020-erevmax-mauritius-based-eco-lodge-recommends-ratetiger.html

What to do when crisis comes to your city

It’s hard to measure the total impact of the virus on the economy. Globally, the impact could reach $1.1 trillion by one estimate. In the EU, the government estimates that the virus is costing the EU’s travel industry an estimated Euro 1 billion per month. In China, the epicenter of the outbreak, growth will likely fall below 5% this year — the weakest growth rate in over 30 years. Other APAC economies are already experiencing cancelled events and fewer arrivals from both Chinese and international travelers.

https://www.cendyn.com/blog/what-to-do-when-crisis-comes-to-your-city/

Italy’s hotels eye eventual rebound from coronavirus

Coronavirus is having a dramatic effect on the Italian hotel industry, as government containment efforts have essentially shut down the entire country, with all public gatherings banned and most employees working from home.

http://www.hotelnewsnow.com/Articles/300720/Italys-hotels-eye-eventual-rebound-from-coronavirus

Airbnb tweaks refund policy

Airbnb is making adjustments to its refund policy in an attempt to balance the needs of hosts and guests on its home-sharing site amid the global coronavirus outbreak that has severely reduced travel demand.

https://www.traveldailymedia.com/airbnb-tweaks-refund-policy/

5 Hotel Email Personalization Best Practices [Infographic]

Personalizing your emails is not only a powerful way to increase the effectiveness of your emails, it’s also an expectation of today’s travelers.

https://www.revinate.com/blog/5-hotel-email-personalization-best-practices-infographic/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

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The Week, That Was – March 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Staycations could be a winner in midst of coronavirus, says GlobalData

As fear over the coronavirus builds, people are beginning to question whether they should travel abroad, with many cancelling or re-arranging their Summer holiday plans. However, one potential winner out of this could be staycations, says GlobalData, a leading data and analytics company.

https://www.traveldailynews.com/post/staycations-could-be-a-winner-in-midst-of-coronavirus-says-globaldata

Coronavirus to deliver largest decline in international travel to U.S. since financial crisis

The USTA’s three-month Leading Travel Index projects international inbound travel will fall by 6% year-over-year, “as the coronavirus outbreak continues to roil the global economy.”

https://www.axios.com/coronavirus-foreign-travel-us-003139f6-99b1-41b4-89d2-de3b2e064ebc.html

What’s next after ITB Berlin 2020 cancellation?

For the first time in its 54-year history, ITB Berlin tradeshow has been cancelled due to rapid spread of the new coronavirus following the recommendation of the Federal Ministry of Health and the Federal Ministry of Economics.

https://www.traveldailymedia.com/whats-next-after-itb-berlin-2020-cancellation/

Top Tips to Choose the Best Hotel Channel Manager Software

In today’s multi-channel distribution landscape, the Hotel Channel Manager Software has been one of the most crucial solutions hoteliers have at their disposal. Find out what  to look for when selecting your next channel manager.

https://erevmax.com/blog/index.php/2020/02/top-tips-to-choose-the-best-hotel-channel-manager-software/

Does your hotel sales team have everything they need to succeed?

Does your hotel sales team have everything they need to succeed? In reality, 54% of organizations have not figured out how to generate actionable insights from sales asset data. And many teams feel that they don’t have all the assets they need to answer buyer questions, fill customer needs, and close group business sales effectively.

https://www.cvent.com/en/blog/hospitality/hotel-sales-collateral

How Hoteliers Can Master Metasearch Advertising With Machine Learning

Managing the sheer amount of data involved in metasearch ad campaigns can be very challenging. Artificial intelligence offers a way to address that.

https://skift.com/2020/03/04/executive-qa-how-hoteliers-can-master-metasearch-advertising-with-machine-learning/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!