The Paul Resorts & Hotels has further developed its revenue management operations to improve rate parity across multiple online sales bookings channels. The group implemented advanced allocation management capabilities through RateTiger’s Channel Manager to improve its position and rate management with third parties.
The award-winning luxury property in India has been selling across 15 online channels and wanted to ensure the same rates were available to customers across all channels. However, managing so many OTAs manually was becoming a challenge, especially when guests were discovering rate inconsistencies. To main group sales sells across global booking portals as well as regional OTAs with the prospect to add more channels the properties chose RateTiger.“Given our small inventory and high occupancy rates throughout the year it’s essential we engage in more future planning across our sales channels.” said Shelley Thayil, Director of Revenue Management.